THE CAREER WIRE
2005 · INDUSTRYBRAINS ACQUIRED BY MARCHEX2014 · A DATA BUSINESS SPINS OUT2024 · MATLICK BECOMES BOMBORA EXECUTIVE CHAIRMAN2005 · INDUSTRYBRAINS ACQUIRED BY MARCHEX

People / The attention business

Erik Matlick and the business of paying attention

From magazine advertising to Madison Logic and Bombora, Erik Matlick has kept returning to one question: what is a buyer actually interested in? His answer has become a career in making marketing more selective.

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Erik Matlick built businesses around advertising. He also came to believe that the industry ought to do less of it. Fewer unwanted emails. Fewer pitches delivered to people with no reason to care. It is an amusing position for someone whose professional life began selling magazine ads, rather like a restaurateur campaigning for smaller portions. But the argument has a commercial logic: attention becomes more valuable when it belongs to someone who might actually want what is being offered.

His career runs through MediaBrains, IndustryBrains, Madison Logic and Bombora. The names change; the recurring problem is the relationship between publishers, advertisers and readers. How do you preserve the value of a specialist audience when the machinery of advertising encourages everyone to buy more reach? Matlick has approached that question as a salesman, a founder, an investor and, now, Bombora’s executive chairman.

He started in advertising sales at Ziff-Davis. He holds a marketing degree from Syracuse University, and his later advisory work has included Syracuse’s Newhouse School. Those connections give his business history a certain continuity. The publishing world supplied both his early customers and the problem he would keep revisiting: a reader’s professional interest has value, but that value needs a workable route to a buyer.

IndustryBrains made the proposition unusually concrete. Advertisers could buy placement on particular publications and even particular sections, with listings ranked using price and relevance. A company selling into a specialist market could choose a setting where its audience already gathered. The distinction sounds modest until you consider how much advertising depends on paying to interrupt the wrong people.

A business that could stand apart

On July 27, 2005, Marchex announced its acquisition of IndustryBrains for $30.6 million, split between cash and stock. By then the company had relationships with more than 100 publishers, including Forbes.com, BusinessWeek Online and Ziff Davis properties. Its model placed a premium on knowing where an advertisement appeared. The transaction put an actual price on a business built around that specificity.

INDUSTRYBRAINS · JULY 2005$30.6million

Marchex acquisition consideration

Transaction value, excluding transaction costs.

Madison Logic brought Matlick into the next version of the problem. With co-founder Vin Turk, he helped build a company serving business marketers and publishers. The focus moved toward using research and content consumption to make campaigns more relevant. Behind the campaign itself sat another potentially useful asset: evidence of what businesses were spending time investigating.

In November 2014, Madison Logic formally launched a separate company, Madison Logic Data. Matlick became its CEO; Tom O’Regan took over as Madison Logic’s CEO. Matlick was named chairman of both boards. The announcement described two complementary jobs: one business would deliver media services, while the other would concentrate on acquiring, analyzing and activating data.

That separation became central to Bombora’s identity. Matlick has explained that other publishers were reluctant to pool information with a company that also sold advertising. An independent data business made cooperation easier. The organizational chart, usually a reliable cure for excitement, contained the interesting part of the story. A promising product needed a structure that potential partners could trust.

Reading the room, at company scale

Bombora’s proposition begins with research behavior. When employees at a business read more about a subject than usual, that change can help a vendor decide where to concentrate its attention. Its Company Surge product compares activity with established patterns. A rise in interest is a reason to investigate an account, rather than a guarantee that a purchase order is on its way.

In a 2020 interview with Nathan Latka, Matlick described a company doing well over $30 million in annual revenue, with a little more than 130 employees. He said close to 2,000 customers purchased its data, largely through channel relationships. These were his figures at that point in Bombora’s development. The distribution strategy matters as much as the scale: data reached customers through tools and partners they already used.

THE DATA COOPERATIVE
01PublishersResearch activity
02BomboraCompany-level interest signals
03Sales + marketingMore informed account selection
A signal earns its keep when it helps someone decide what to do next. Simplified editorial diagram.

There is an everyday practicality to that arrangement. A sales representative starts with a list of accounts. Useful information should help decide which account deserves a call and what that conversation might concern. It earns its place by changing a decision. An additional dashboard, however beautifully arranged, can still become another place where a busy person fails to look.

For Matlick, the broader ambition has been to make marketing welcome by making it relevant. Bombora’s description of his Inside Intent conversation with co-founder Mike Burton presents a business trying to produce better results with less output. That ambition supplies the human stakes beneath the terminology. The recipient’s time is part of the cost of a campaign, even when it never appears on the advertiser’s invoice.

An acronym will not make the call

Matlick’s writing about account-based marketing is refreshingly unimpressed by the possibility that a new label has invented a new activity. In 2017 he argued that B2B businesses had long worked from target account lists. Better data and technology could refine those lists, but the underlying commercial task was familiar. Someone still had to identify a plausible customer and give that customer a reason to talk.

His emphasis fell on the organization around the tools. Sales and marketing needed to collaborate. Information could identify an account showing interest; people still had to choose channels, write useful messages and conduct conversations. He also pointed toward shared measurement and objectives. The implication is awkward for anyone shopping for a shortcut: a technology purchase cannot perform the internal negotiations required to use it well.

Erik Matlick speaking onstage at Bombora’s 2023 Intent Event
IN THE ROOM Matlick opens the 2023 Intent Event at the Hotel del Coronado. Even a data business needs a conversation. Photograph shared by Jeff Marcoux.

Bombora later extended its language of sustainability beyond campaign selection. Its published practices included beach cleanups, an agenda requirement for meetings and a Thursday block without meetings. These are company practices, rather than evidence that any one executive invented them. Still, the connection is easy to appreciate. An unnecessary invitation can waste attention just as efficiently inside an organization as an irrelevant advertisement can outside it.

Save the champagne for the customer

In January 2019, Matlick published an argument against treating large funding announcements as entrepreneurial victories. He did not dismiss financing. He urged founders to consider how the amount, timing and source of capital would affect their options. Each new valuation could narrow the range of possible outcomes. Money arrived with expectations, and those expectations deserved as much scrutiny as the celebratory headline.

His advice favored disciplined spending and early investment in the product. He also described building a relationship with a bank before credit became urgent. There is very little glamour in that sequence, which is part of its appeal. Customers, engineering work and access to credit are less photogenic than a funding announcement. They also give a founder something more useful to do the next morning.

“Why Startups Should Stop Celebrating Funding Announcements”Erik Matlick · the title of his January 2019 essay

His own history includes investors and acquisitions. Clarion Capital acquired Madison Logic in 2016. In December 2022, BC Partners announced an agreement to acquire a majority stake from Clarion, while Matlick, Turk, O’Regan and Clarion would retain stakes. The distinction in his argument concerns purpose and consequences. He has participated in capital transactions while insisting that the transaction itself should not become the business’s reason for being.

That is a useful way to read the apparent contradiction. Selling a business, retaining an interest and building another company involve different decisions about control and responsibility. The question is what those decisions let the business do for its customers. A congratulatory message is easy to send. An ownership structure is considerably harder to undo.

The founder changes seats

On April 17, 2024, Bombora announced that Mark Connon would succeed Matlick as CEO. Connon had joined as president in May 2023. Matlick became executive chairman, with a remit that kept him close to strategy and new market opportunities. The succession had been prepared over nearly a year. After roughly a decade leading Bombora, he was making room for a different kind of operating leadership.

In his own announcement, Matlick described wanting to return to his entrepreneurial beginnings. He said his attention would move outward, toward partnerships, alliances, clients and publishers, while he continued representing Bombora. That is a recognizable continuation of his earlier work: assembling relationships that let a business exist in the first place. The job title changed more sharply than the underlying interest.

Erik Matlick, left, shaking hands with Mark Connon beside a Bombora surfboard
A CHANGE OF SEATS Matlick, left, and incoming CEO Mark Connon in the photograph accompanying the April 2024 handover. The board stays put. Photograph shared by Erik Matlick.

The photograph accompanying the handover places Matlick and Connon beside a Bombora surfboard. It is an unusually apt object for the moment. Matlick has described a surfing instructor’s lesson about learning through missed waves and falls. Asked to characterize how he worked, he chose “persistence,” then entertained “fallible” as another answer. Both words allow room for a founder to learn, revise and eventually hand over responsibility.

The tension running through this career is that growth often adds things: more employees, more functions, more software, more opportunities to interrupt somebody. Choosing what to separate, simplify or stop requires a different kind of attention. Read this way, Matlick’s story is about the management of relationships as much as the management of information. A publisher needs a reason to cooperate. A customer needs a reason to listen. A successor needs room to lead. Each relationship asks for a little more thought than simply increasing the volume.

The through-line is a willingness to ask whether the existing arrangement still makes sense. A publisher can sell a more specific audience. A data unit can become a separate company. A founder can remain involved while someone else runs operations. For Matlick, paying attention has repeatedly meant noticing when the business needs a different shape. The next useful move begins there, before another advertisement, another tool or another announcement demands its turn.