An engineer changes an antenna. The coverage prediction, calculated earlier, remains exactly as it was. There need be nothing wrong with the mathematics. The calculation simply belongs to a network that no longer exists. Aircom’s ASSET 365 case study begins with this modest problem, and it is a useful place to understand the company: sometimes the expensive mistake is allowing yesterday’s answer to survive today’s change.
- ASSET plans radio networks; SmartCM checks and changes configurations.
- Mentor uses network measurements and geolocation to investigate actual experience.
- The practical idea: make each change feed the next decision.
Aircom sells software and engineering services to the companies behind mobile networks. Its customers work with spectrum, antennas, buildings, traffic, and equipment from different vendors. Their problem is keeping those ingredients aligned as the network grows. A planning team predicts coverage. An operations team configures equipment. Subscribers then supply the inconvenient verdict, one connection at a time.
01 / Yesterday’s answer has a long shelf life
In the ASSET 365 example, antenna edits make path-loss predictions stale. Those predictions underpin coverage, interference, and throughput calculations. Aircom’s solution connects changes in the planning database to a message bus. An event announces that something changed; an API generates new antenna-based predictions independently of the desktop planning client. An engineer no longer has to remember every recalculation.
That handoff is less photogenic than a tower, but it explains the appeal. A model can be sophisticated and still mislead if the information feeding it has fallen behind. The lesson other businesses can copy is straightforward: identify which answers expire when an input changes, then connect the change to the work needed to refresh them.
02 / The network has hundreds of millions of settings
At Austria’s Magenta Telekom, the same question appears on the operational side. Does the running network match the configuration engineers intended? Magenta has used SmartCM since 2018. In a February 2024 announcement, the companies described an automation framework that could detect discrepancies, adjust cell parameters, and respond to external triggers through engineer-defined workflows.
“Mobile networks require constant fine-tuning,” said Robert Schneider, Magenta’s Senior Manager Mobile Engineering & Lifecycle Management. He described monitoring hundreds of millions of cell parameters. One published example is load balancing: when traffic crosses a threshold, algorithms detect it and adjust parameters. The important shift is from someone noticing a problem and opening a task to a defined condition initiating the response.
“Mobile networks require constant fine-tuning.”
Robert Schneider / Magenta Telekom
Aircom’s portfolio follows that work across departments. ASSET handles radio and backhaul planning, propagation, and automated design. SmartCM manages configuration auditing and network builds. Mentor combines measurements with geolocation to help teams investigate service quality by subscriber and place. Consulting and managed services supply expertise when an operator needs help planning, optimizing, auditing, or running these processes.
03 / The customer is upstairs
A flat map creates another kind of mismatch. It represents a city from above, while customers occupy different floors, move indoors, and use services in particular places. TEOCO acquired Wavecall’s Wavesight 3D ray-tracing model in 2023 to strengthen propagation modeling and digital twin capabilities. In June 2026, it launched AIQ3D, a viewer combining coverage information, network infrastructure, and representations of the physical environment.
The viewer is intended for tasks including high-rise coverage analysis, enterprise coverage assurance, investigations, and what-if planning. It is available in desktop-native or server-based deployments. The attraction is shared context: planning, operations, and customer experience teams can discuss the same physical setting. A colorful model earns its keep only when it helps someone choose a better engineering action.
The customers are substantial. Aircom publishes references from Swisscom and MTN for planning, NOS Portugal for optimization, and IHS for tower infrastructure. Its September 2026 company announcement reports more than 100 customers in more than 100 countries. These are enterprise relationships: software, integration, support, and specialist services must fit an operator’s existing systems and engineering practices.
04 / An old name, a new assignment
AIRCOM International was established in 1995. TEOCO completed its acquisition in December 2013, and relaunched the Aircom brand for its RAN planning and optimization portfolio in June 2024. Today’s business also incorporates Schema’s heritage. The revival made a long-running engineering identity visible again, with planning and optimization presented together.
Aircom competes in an established market. Forsk’s Atoll also combines multi-technology planning with predictions and live measurements; Forsk now offers agentic capabilities as well. Aircom’s credible distinction is the breadth and connection of its planning, configuration, optimization, and services portfolio. Buyers still have to test how well those connections work with their own vendors, data, and workflows.
05 / Before the agent touches anything
In March 2026, Aircom introduced raNora for field trials. The platform launched with a Database Agent for queries, audits, and discrepancy analysis, and a Coverage Agent for analysis, reporting, maps, and site recommendations. Local and hybrid deployments accommodate different operating requirements. Its arrival extends automation into workflows where an engineer can describe an objective rather than manually coordinate every step.
Aircom’s September guidance identifies the conditions that make this difficult: ambiguous intent, insufficient confidence, excessive network risk, policy conflicts, and missing authority. A request to improve coverage needs a location, a technology, an objective, and constraints. A proposed change affecting many cells needs different scrutiny from a report. Some actions must return to an engineer.
That is the useful way to judge the company’s direction. Better predictions, live measurements, and automated execution have to remain connected to engineering control. Aircom’s opportunity is to shorten the distance between a network changing and its operators understanding what that change means. The antenna moves. This time, the answer moves with it.