LATEST / 04 OCT 2026
MASTERS OF SCALE SUMMIT → OCT 20-22, 2026 → SAN FRANCISCO

Company / Media + LearningThe attention issue / 01

WaitWhat turns a good conversation into a business

The company behind Masters of Scale treats a podcast as the beginning. Courses, partnerships and a $3,750 summit reveal what happens after people press play.

A podcast ends. The headphones come off. For most publishers, that is the moment to queue another episode. WaitWhat has spent years finding other things for a listener to do. Study the idea. Discuss it with colleagues. Meet the people who are working on it. The revealing object in this company’s story is a conference ticket: Masters of Scale Summit’s 2026 general application path lists a price of $3,750.

The story in 30 seconds
  • WaitWhat makes business and technology shows, including Masters of Scale, Rapid Response and Pioneers of AI.
  • Its audio has become learning material, partner experiences and live events.
  • The useful lesson: give a proven idea another job before commissioning another idea.

Listening and attending are different purchases. One asks for attention; the other asks for money, travel and several days. Yet the same brand can invite both. WaitWhat’s proposition is that a useful conversation can acquire a longer life, provided each new version gives its audience a reason to return.

Two people who had already made ideas travel

June Cohen and Deron Triff founded WaitWhat in 2017 after leading TED’s media organization. Their experience involved turning ideas presented in one setting into material people could encounter elsewhere. In May that year, Masters of Scale arrived with LinkedIn co-founder Reid Hoffman as host. Its subject was business growth; its treatment included storytelling and a custom soundtrack. A balance of women and men among its guests was part of the original commitment.

WaitWhat co-founder June CohenWaitWhat co-founder Deron Triff
June Cohen and Deron Triff. After TED, the next assignment was finding fresh ways to make an idea travel.

The production choices matter. Advice competes with everything else in a listener’s day, including silence. An accomplished founder explaining a mistake gives the audience a person to follow. Music and editing give that explanation shape. WaitWhat’s current team even includes a vice president of music, Ryan Holladay. There are cheaper ways to record somebody talking; this company makes a deliberate investment in how the talking feels.

“People don’t just transact with content”June Cohen, 2019

That line from Cohen captures the founding bet. People might form an attachment to a show that helps them think, rather than merely helps them pass time. The commercial question is whether that attachment survives a change of format.

A conversation, with several careers

Consider the sequence. In 2019, Harvard Business Publishing and Masters of Scale introduced “Podcases,” adapting audio into business cases licensed to universities. In 2021, Cornerstone announced curated Masters of Scale courses for organizations through its Content Anytime offering. Material associated with a public podcast could now enter a classroom or an employee learning program.

This is where WaitWhat sits in the market: between a media studio, a business learning publisher and an events producer. A listener can choose HBR IdeaCast or How I Built This instead. A training buyer can choose a dedicated learning platform. WaitWhat’s distinctive offer connects its editorial properties to additional experiences. Those alternatives compete for attention and budgets, even when their products differ.

The app experiment makes the distinction tangible. WaitWhat worked with Toptal to turn its library into short daily learning practices. The documented constraint was limited internal engineering and product capacity. A large initial vision became a smaller first release; user research about expensive mobile data helped move offline listening up the priority list. Toptal says the app was ready to test in fewer than seven months.

The lesson for another publisher is fairly unromantic: owning excellent recordings does not supply the skills to build software. Research, a manageable scope and people who can execute are separate requirements.

Three different reasons to press play

Today’s front page emphasizes Masters of Scale, Rapid Response and Pioneers of AI. They serve different needs. Masters of Scale explores how businesses grow. Rapid Response, hosted by former Fast Company editor Bob Safian, deals with immediate challenges facing leaders. Pioneers of AI brings scientist and investor Rana el Kaliouby into conversations about how artificial intelligence changes daily life.

A phone showing the Should This Exist? podcast beside wired earphones
The phone has one question. The world supplies a generous quantity of complications. Should This Exist? brought technology’s human consequences into the catalog.

The AI series launched in September 2024 with support from Inflection AI. It follows an earlier interest in technology’s consequences: Should This Exist?, created with Quartz and hosted by Caterina Fake. Elsewhere in the catalog, Meditative Story combines personal narrative, music and mindfulness. Spark & Fire explores the creative process. The common ingredient is an experience someone might make time for repeatedly.

The economics of another invitation

WaitWhat has several kinds of customers. Listeners supply attention. Sponsors and brand partners pay to reach relevant audiences or collaborate on experiences. Organizations buy learning content. Event attendees buy a place in the room. Its published terms also describe subscriptions offering exclusive content and benefits. Each relationship needs its own offer; popularity alone cannot decide the price.

Investors funded the expansion. WaitWhat announced a $4.3 million Series A in 2019 and a $12 million Series B in June 2021, led by Raga Partners. At the latter announcement, it reported 70 million cumulative downloads across its properties. Downloads count activity, not distinct people. They tell us the recordings travelled; they do not tell us what the company earned.

The paid room / 2026 published prices
$3,750General application
$3,000Selected nonprofit + culture leaders

Masters of Scale Summit · October 20-22 · San Francisco

The upcoming Summit makes the paid offer visible. It advertises 800 hand-selected attendees and an application process. That is a different promise from open distribution: a gathering organized around who can contribute. The appeal depends on the relevance of those people, as well as the stage program.

Signal president Meredith Whittaker speaking with Bob Safian at Masters of Scale Summit
Two chairs, two glasses, plenty to discuss. Signal’s Meredith Whittaker joins Bob Safian at the 2024 Summit; the audience is now in the room.

Try the idea before borrowing the business

Jeff Berman became CEO in September 2023. The company’s appetite for experiments continues: it paused production for a three-day internal AI sprint, tried tools including Claude and Replit, and discussed the experience on Pioneers of AI. Learning something became material for a show.

Readers can borrow a smaller practice. Pick an episode tied to a decision you face. Write down its claim, discuss the circumstances with a colleague, then test a modest change. A founder’s anecdote is useful evidence to examine, with circumstances attached. It cannot promise the same result in a different business.

For publishers, the corresponding question is what their audience needs next. A course requires useful instruction; an event requires worthwhile company. WaitWhat’s story makes that sequence worth considering. The recording earns attention. What follows has to earn its own invitation.