voip
(35)
BTC Broadband has a plan for the next severed cable
The Bixby telephone company grew into a fiber, voice and managed IT provider. Its next test is keeping Oklahoma customers connected when something goes wrong.
Phone.com Built the Small-Business Switchboard - Then Sold for One Year of Revenue
A perfect domain, a stubbornly practical product and nearly two decades of small-business customers built a real communications company. The $22.6 million exit reveals both the power - and the ceiling - of making complicated software feel like a utility.
The App That Gave Away Free Phone Numbers Until a $15 Million Buyer Came Calling
textPlus built a business on the one thing carriers refused to give away: a phone number. Fifteen years and 150 million downloads later, Truecaller wrote the check.
The Firefighter Who Wired Middle Georgia While the Rest of Us Signed 36-Month Contracts
A former Bibb County firefighter turned his side gig into a 16-person shop that undercuts the alarm giants on price and skips the contract entirely. Here is how a small-town security company keeps winning against companies 1,000 times its size.
Clear Rate’s Bet: The Best Telecom Upgrade Is One Human Who Answers
For 25 years, the Michigan provider has sold a gloriously unsexy idea: one bill, one number to call, and fewer vendors to blame. Its opportunity is the mess between national carriers - and its risk is whether local service can stay personal as the platform grows.
Insight Communications
For 27 years, Insight Communications wired the parts of the Midwest the coastal giants ignored - then sold the whole thing to Time Warner Cable for about $3 billion.
RingCentral
The company that dragged the office phone into the cloud is now betting the whole switchboard on AI agents that answer, route, and read the room.
Squaretalk
The cloud contact center platform trying to turn every outbound call into a smarter, faster, better-connected conversation - without the enterprise price tag.
Voiso
Every interaction, a human connection.
8x8
One company built its whole pitch on erasing the line between the phone on your desk and the call center that answers your customers. Here is how 8x8 turned four decades of telephony into an AI-driven customer-experience platform.
Aircall
The Paris-born company turned the office phone into a line of software - and is now teaching it to answer calls on its own.
REVE Systems
For more than two decades, a company born in Dhaka has quietly wired the plumbing behind millions of internet phone calls - one softswitch, one dialer, one SMS gateway at a time.
TCN
For 25 years, a self-funded company in southern Utah has quietly wired the phone lines of collections agencies, hospitals and call centers - no contracts, no venture money, and a stubborn belief that AI should help agents, not fire them.
Nextiva
A phone company that decided phone calls were only the beginning. How Nextiva turned a VoIP line for small businesses into an AI platform that runs a billion customer conversations a year.
Mitel
For half a century Mitel has run the office phone. After a 2025 debt reset, the Canadian veteran is betting that hybrid - part on-premises, part cloud, part AI - is where enterprise communication actually lives.
GoTo
Powering a world of work without limits.
Dialpad
The company that turned every phone call into data is betting its future on AI agents that answer before you finish asking.
Convoso
The leading AI-powered sales platform for fueling growth.
CloudTalk
CloudTalk wants the business phone call to behave like modern software: measurable, connected and increasingly automated. Its bet is that the winners in voice AI will own both the conversation and the plumbing underneath it.
Broadvoice
CX Built For Where Your Business is Going Next. Broadvoice replaces overbuilt, underperforming communications platforms with cloud calling, contact-center, and AI tools built for small and mid-sized businesses.
AVOXI
AVOXI delivers unmatched cloud voice coverage that's orchestrated by software. It's the only platform you'll ever need.
Avaya
The 25-year-old telecom spinoff that answers the phones for most of the Fortune 100 is betting its second act on hybrid AI-powered customer experience - without asking anyone to rip out what already works.
Vonage
Vonage is a cloud communications company that lets businesses and developers add voice, video, SMS, messaging and network-based verification to their apps and customer operations. Once a pioneer of home internet phone service, it reinvented itself as a platform business built on APIs, unified communications and contact-center software, and is now a wholly owned subsidiary of Ericsson operating as its Global Communications Platform.
Dasha
Dasha is a voice AI platform that lets developers build, test, and deploy human-like conversational voice agents to automate phone-based business processes such as sales calls, customer support, and lead qualification. Founded by Vladislav Chernyshov and Ilya Stupakov, the company built its own low-latency speech recognition and text-to-speech stack, and exposes conversation design through a purpose-built scripting language (DashaScript) and a JavaScript/Node.js SDK. It positions itself as infrastructure for developers who want production-grade, real-time voice AI at scale.
Executech
Executech is a managed IT services provider (MSP) based in South Jordan, Utah, that delivers outsourced IT support, cybersecurity, cloud, and compliance services to organizations across the western United States. Founded around 1999 by Eric Montague on a 'People First' philosophy, the company grew from a one-person operation in a garage into one of the region's largest and most-awarded IT outsourcing firms, backed since 2017 by Evergreen Services Group. It supports hundreds of organizations and tens of thousands of end users across sectors like healthcare, finance, government, education, and manufacturing.
Intermedia Intelligent Communications
Intermedia Intelligent Communications is a Sunnyvale, California cloud communications company that bundles voice, video, chat, SMS, contact center, business email, file sharing and archiving into a single AI-powered platform. Founded in 1993 as a business email and web hosting provider, it now serves more than 130,000 businesses, largely through a channel of thousands of resellers and managed service providers. Its flagship Unite (UCaaS) and Intelligent Contact Center (CCaaS) products, layered with its SPARK AI suite, aim to replace a stack of separate communication vendors with one reliable, secure system aimed squarely at small and midsize organizations.
MightyCall
MightyCall is a San Francisco-based cloud phone and call center provider that gives small and mid-sized businesses enterprise-grade telephony - virtual numbers, IVR, call routing, recording, dialers and analytics - without an IT department or a big budget. Grown out of the Infratel call-center software group, the company now serves more than 10,000 organizations across the US and Canada on a self-funded, subscription model.
ZENOPS
ZENOPS (styled ZenOps) is a San Francisco Bay Area managed IT services provider based in Pleasant Hill, California, serving small and mid-sized organizations across healthcare, legal, nonprofit, education, real estate, and municipal sectors. Formerly known as Neighborhood Computers, the firm pairs day-to-day IT support with cybersecurity, cloud infrastructure, unified communications, and its signature 'Harmonious Workflow' approach - evaluating how a whole organization actually uses technology, then removing the repetitive tasks and friction so teams can get back to their real work.
Vendorflow
Vendorflow is a Los Angeles-based unified communications platform for trucking fleets, freight brokers, ports, and terminals. It consolidates voice, SMS, WhatsApp, and ELD in-cab messaging into a single shared inbox that integrates with TMS and ELD systems, so dispatch and operations teams can collaborate on driver conversations in one place - no app installs required for drivers.
ProTelesis Corporation
ProTelesis Corporation is a San Diego-based managed services provider (MSP/MSSP) born from the 2019 merger of two California telecom heavyweights - Protel (a leading Mitel Blue dealer) and Xtelesis (a leading Mitel Orange dealer). The company has evolved from a traditional phone-system business into a full-stack technology partner delivering managed IT, cybersecurity, unified communications, cloud, structured cabling, and managed detection and response. With offices across California, the Pacific Northwest, Utah, and Bangalore, it supports thousands of clients and hundreds of thousands of endpoints, with a focus on biotech, defense, and growing small-to-midsize businesses.