Anand Tharanathan is Group Vice President and Global Head of Product Research and Insights at ServiceNow, where he leads end-to-end user research and AI trust initiatives for one of enterprise software's fastest-growing platforms. With a Ph.D. in Experimental Psychology, an MBA from Northwestern's Kellogg School, and a career that runs from Honeywell's aerospace labs through Facebook to the frontier of enterprise AI, he bridges rigorous science and product craft at scale. His current focus on building trust in generative AI systems puts him at the intersection of human factors research and the most pressing question in enterprise technology.
Marvin (legally Equafin Inc., operating as HeyMarvin) is an AI-native customer insights platform that helps product, design, and research teams capture interviews, analyze qualitative data, and turn scattered customer feedback into a searchable, shareable repository.
Prayag Narula is the Co-Founder and CEO of Marvin (HeyMarvin), an AI-native customer insights platform that centralizes, analyzes, and shares qualitative research data for product and UX teams. A researcher-turned-entrepreneur, he previously co-founded LeadGenius (Y Combinator W2011), which raised over $30 million and grew to hundreds of employees before he stepped down to return to his roots in user-centric design. With a graduate research background spanning UC Berkeley's School of Information and Helsinki's Ubiquitous Interaction Group, Narula built Marvin alongside his brother Chirag Narula in 2020 — this time with AI baked in from the ground up. The platform now serves 4,000+ teams and 13,000+ users, including 10 Fortune 100 companies.