saas-operator
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Giles Whiting Has Spent a Career Looking for the Seams
The former Air Force physicist now leads Decisions, where his job is to make sure a rush of AI agents, rules, systems and people can behave like one accountable enterprise.
Eric Kobe Is Building the Business After the Buy Button
The Route CEO has spent two decades turning overlooked operational friction into a growth problem worth solving. His latest frontier begins where most retail stories end: after checkout.
Sandeep Yeole and the Quiet Architecture of Customer Experience
For more than two decades, Sandeep Yeole has worked where complicated systems meet ordinary people. At Lumber, the security-and-fintech veteran is helping construction payroll feel less like a puzzle and more like a service.
Kevin Jacobson and the Quiet Machinery of Growth
A finance-trained operator arrived at Foxen after two tours through scaling software companies. His wager is that the least glamorous work in property management may be where technology matters most.
Peter Hantman and the 80 Percent Decision
The finance-trained operator now running Tungsten Automation has a rule for uncertain times: decide at 80 percent, tell the bad news early, and make the old machinery useful before chasing the next miracle.
Doug Proctor and the Discipline of Killing the Wrong Idea
Before Candid Health raised $120 million, Doug Proctor helped build battlefield data systems and shut down a promising climate startup when the evidence turned. His operating creed is less glamorous than disruption: learn fast, tell the truth, and earn the right to automate.
Asaph Schulman Put a Hacker’s Instinct Into B2B Marketing
The Firebolt CMO began as a software engineer, helped Checkmarx grow from below $1 million to more than $85 million in revenue, and learned that technical buyers will forgive a joke long before they forgive fluff.
Andy Clark Has Spent 30 Years Turning Useful Connections Into Companies
Before becoming Remodel Health’s CMO, Andy Clark helped build SaaS companies, board software and the rooms where Indianapolis founders met. His career offers a practical lesson: remove the obstacle, connect the people, and let momentum do its work.
John Loughlin Has Spent a Career Rebuilding the Container
From TV Guide to Texture to Zenfolio, John Loughlin keeps returning to the same difficult assignment: preserve what people value while rebuilding how it reaches them.
Parker Ence Wants AI to Take the Notes - So Advisors Can Stay in the Room
A guitar teacher turned four-time tech CEO found his next company hiding in the least glamorous hour of a financial advisor's day: the paperwork after a good conversation.
Dan Finnigan Has Spent a Career Fixing the Awkward Parts of Work
From newspaper classifieds to social recruiting, skills tests and employee onboarding, Dan Finnigan has kept returning to one question: how can technology make the first days of work feel more human?
Bobby Jaffari Has Spent a Career Turning Complexity Into a Company
After helping WebEx and Freshworks through defining transitions, Bobby Jaffari is applying an operator's discipline to data privacy - a field where trust has become part of the product.