online-community

(10)
Story
Everyone Is Quietly Building A Members-Only Internet
Saas · Social · Education

Everyone Is Quietly Building A Members-Only Internet

The creators and brands who spent a decade renting attention on other people's feeds are now buying software to build private homes instead. Skool, Patreon, Podia and a stack of quieter forum companies are all fighting to be the front door.

online-community · community-platformRead →
Story
Why every course app suddenly wants to be a community
Saas · Education · Social

Why every course app suddenly wants to be a community

Disciple, Podia, Thinkific, LearnWorlds, Kajabi and Open Social are all chasing the same tired-of-renting creator. Here is how the fight over who owns your audience actually breaks down.

creator-economy · online-communityRead →
Story
Your Best Customers Live On Land You Don't Own
Saas · Social · Education

Your Best Customers Live On Land You Don't Own

Six software companies - LearnWorlds, Open Social, Social Strata, Bevy, Forumbee and Bettermode - are selling the same quiet promise: stop renting your audience from Facebook and Discord, and build a community you actually keep.

online-community · community-platformRead →
Story
Your Community Platform Is Either A Home Or A Listening Post
Saas · Social · Enterprise

Your Community Platform Is Either A Home Or A Listening Post

Open Social and CMNTY are both Dutch, both say they build community, and both are right - one hands you a network you own, the other turns a crowd's opinions into research data. Here is why the same word points at two very different businesses.

online-community · community-platformRead →
Story
Everyone wants a community. Almost nobody owns theirs
Saas · Enterprise · Developer Tools

Everyone wants a community. Almost nobody owns theirs

Six platforms - from open-source Discourse to enterprise Khoros and Salesforce - are quietly fighting over the same thing: the conversations your customers have about you. Building that crowd turns out to be the easy part. Owning it is where it gets expensive.

online-community · community-softwareRead →
Story
The Land Grab for Communities the Algorithm Can't Touch
Saas · Social · Enterprise

The Land Grab for Communities the Algorithm Can't Touch

Zapnito, Almabase, Disciple, XenForo, Gainsight and CMNTY are quietly selling brands a way to own their audience instead of renting it from a feed. Here is how one market splits into six very different bets.

online-community · community-led-growthRead →
Story
NodeBB Bet on the Open Web While Its Rivals Got Bought
Saas · Developer Tools · Social

NodeBB Bet on the Open Web While Its Rivals Got Bought

While AnswerHub was swallowed by a holding company and the alumni-community market consolidated, this Toronto-built open-source forum wired itself straight into the fediverse. NodeBB's wager is that the open web outlasts the walled garden.

nodebb · forum-softwareRead →
Story
Bettermode vs Disciple, and Who Really Owns Your Community
Saas · Social · Media

Bettermode vs Disciple, and Who Really Owns Your Community

Two white-label platforms promise creators and brands a home away from Facebook. One bets on branded mobile apps, the other on customizable web hubs - here is how Bettermode and Disciple actually differ.

bettermode · discipleRead →
Story
CMNTY Built Online Communities to Listen, Not to Sell
Saas · Enterprise · Ai

CMNTY Built Online Communities to Listen, Not to Sell

Long before Discourse threads and Patreon tiers, a Dutch company was turning online communities into listening posts for brands. CMNTY has spent nearly two decades using customer conversations as research nobody else could run.

cmnty · market-researchRead →
Story
Forumbee Turns Repeat Support Tickets Into a Public Answer
Saas · Enterprise · Developer Tools

Forumbee Turns Repeat Support Tickets Into a Public Answer

The San Francisco community software company has spent more than a decade on a quiet bet: the best help desk is a crowd of customers answering each other in the open.

forumbee · online-communityRead →