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The Company Betting That AI Still Needs a Human in the Loop
Label Studio put data labeling in the hands of a million AI practitioners. Now HumanSignal is wagering that the harder generative-AI models get, the more they need human judgment behind them.
The Startup That Taught AI to Read the Rulebook
Most companies drown in regulation. 4CRisk.ai built specialized AI that reads the rulebook for them - and turned a six-month compliance grind into a four-day job.
Sixteen Years, No Funding, and the AI Nobody Demos
ITRex Group has spent sixteen years turning other companies' hardest problems into working software. Now it is doing the same with AI - the part that runs in production, not the part that looks good on stage.
Thematic
One trusted view of your customer, built from the bottom up across every channel - from raw feedback to confident action.
SentiSum
AI-native CX intelligence that tells you what's breaking, what it's costing, and what to fix.
Viable
The AI that read your customer feedback so you didn't have to - one of the first companies to turn GPT-3 into a working analyst.
Unwrap
The AI-powered customer intelligence platform that proactively uncovers what matters most - so product teams stop guessing what their users actually want.
Observe.AI
The company wants to turn every customer service call into something a machine can hear, judge, coach and eventually handle on its own.
Keatext
The Montreal company teaching machines to read the feedback businesses collect but rarely finish reading.
Kapiche
The AI feedback analytics platform that reads every customer conversation - not just the 5% who fill out your survey - and tells you what it costs you.
Idiomatic
Idiomatic built a machine that reads every complaint so support teams don't have to - one custom-tuned category at a time.
Feedier
Feedier reads every signal across regions, business units and channels, then tells your leadership what to fix, what it's worth, and what it means for retention and revenue, in real-time.
Capacity
Capacity is a St. Louis-based AI support automation company whose unified CX platform uses agentic and generative AI to deflect support tickets, emails, and calls while assisting human agents in real time. Founded in 2017 by David Karandish and Chris Sims - the team behind the $900M+ sale of Answers - Capacity serves more than 20,000 organizations including Disney, NVIDIA, and American Express, and crossed $60M in annual recurring revenue in 2025.
Chattermill
A new kind of customer intelligence platform, purpose-built for the agentic era. Trusted by CX, product and insights teams from the world's leading enterprises.
BETA DATA
The Shanghai wealthtech firm arming banks with AI advisory workbenches - now expanding across Asia from Singapore and Hong Kong.
Amelia
The enterprise AI agent that answered phones before chatbots were cool - a 26-year-old New York company that became SoundHound's play for the voice-first future of customer service.
Constructor
Constructor is an AI-powered product discovery and search platform for enterprise ecommerce. Its clickstream-trained models run search, browse, recommendations, autosuggest, quizzes, and agentic shopping experiences for retailers like Sephora, Petco, Under Armour, Birkenstock, and The Very Group - tying every result back to KPIs like revenue per visitor.
NewsCatcher
NewsCatcher is a news and web search API company that turns the open web into a clean, structured database of real-world events. It pulls from 90,000+ global sources, then deduplicates, enriches, and standardizes the articles so risk, finance, and AI teams can query news the way they query a database. Founded by Artem Bugara and Maksym Sugonyaka, it went through Y Combinator in Summer 2022.
NuMind
NuMind is a Paris-based, Y Combinator-backed AI company building multimodal large language models that turn messy documents - PDFs, scans, spreadsheets, handwritten forms - into clean, structured JSON. Its NuExtract platform and open-source models let developers and enterprises extract exactly the fields they define, in any language, either as a hosted API or deployed privately on their own infrastructure.
Kata.ai
Kata.ai is an Indonesian conversational AI company that builds NLP and generative-AI chatbots and AI agents for enterprises. Founded in 2016 out of the earlier YesBoss assistant, its Kata Platform and product suite (KataCX, AI call agents, AI commerce, recruitment and loyalty tools) power customer service, marketing, sales and HR automation across WhatsApp and other channels. It serves 200+ enterprise and government clients in banking, telco, FMCG, healthcare and retail, with strength in Bahasa Indonesia language understanding.
Laiye
Laiye is a Beijing-founded enterprise automation company building a Work Execution Platform that combines Robotic Process Automation (RPA), Intelligent Document Processing (IDP), conversational AI and, increasingly, large-language-model-powered AI agents. Started in 2015 by a group of Ivy League and ex-Baidu engineers, Laiye pitches 'digital workers' that handle repetitive back-office tasks so people can focus on higher-value work. It is the only Chinese vendor named in the Gartner Magic Quadrant for RPA for five consecutive years, serves hundreds of Fortune Global 500 and China Top 500 companies, and has raised roughly US$211 million across seven rounds.
Prosa.ai
Prosa.ai is an Indonesian deep-tech company that builds natural language processing and speech technology for Bahasa Indonesia. Founded in 2018 by ITB academics and an industry veteran, it develops NLP APIs, speech-to-text and text-to-speech engines, voice biometrics, chatbots and analytics that let banks, insurers, government agencies and enterprises understand and act on Indonesian-language text and voice data - a market largely underserved by global AI providers.
Kili Technology
Kili Technology is a Paris-based enterprise software company that helps large organizations build high-quality datasets to train, fine-tune, and evaluate AI models. Founded in 2018 by Edouard d'Archimbaud and François-Xavier Leduc, its platform spans image, video, text, PDF, and geospatial annotation, and has increasingly focused on LLM evaluation, RLHF, and expert-driven data curation for generative AI. Backed by a $25M Series A led by Balderton Capital, Kili works with enterprises including SAP, Airbus, Louis Vuitton, Michelin, and Crédit Agricole.
Laguna Health
Laguna Health is a healthtech company building conversational AI for care teams. Its platform, anchored by the Laguna Companion co-pilot, the Laguna Insight analytics layer, and the LISA family of AI agents, listens to member calls, automates clinical documentation, and surfaces context so care managers - typically nurses - can spend less time on paperwork and more time supporting patients recovering after hospital stays. Founded in 2020 by Yoni Shtein and Yael Adam, the company serves health plans, payers, and virtual care organizations from offices in Tel Aviv and New York.
Vectara
Vectara is a Palo Alto-based enterprise AI company building a trusted, end-to-end platform for retrieval-augmented generation (RAG) and AI agents. Founded in 2022 by former Google AI researchers, it lets companies embed grounded, citation-backed GenAI - conversational assistants, semantic search, and agents - into their products while actively detecting and correcting hallucinations at runtime. Its stack includes the Boomerang embedding model, the RAG-tuned Mockingbird LLM, the open-source Hughes Hallucination Evaluation Model (HHEM), and a Guardian Agent layer, positioning Vectara as a leader in factual, secure, compliance-ready enterprise AI.
Verloop.io
Verloop.io is a Bengaluru-based conversational AI platform that automates customer support, sales, and marketing conversations across chat and voice. Founded in 2015 by Gaurav Singh, it builds AI-powered chatbots and voice agents that handle inbound and outbound interactions in 80+ languages for unicorns and Fortune 500 companies across India, Southeast Asia, MENA, and the US. In July 2026 it was acquired by Mukesh Bansal-led Nurix AI to form a combined voice-and-chat automation platform handling more than 20 million customer interactions a month.
dMetrics
dMetrics is an AI company that builds Minsky, a natural-language-processing platform letting non-technical subject-matter experts create their own AI models to read, track, and analyze huge volumes of messy text - without writing code. Founded by two MIT machine-learning PhDs, the company started by decoding healthcare conversations across social media and now serves financial, pharmaceutical, and public-sector customers, including a five-year, $99.5M U.S. Department of Defense production contract for open-source threat analysis.
Langfinity
Langfinity (formerly Byrdhouse) is a San Francisco AI company building a real-time voice and text translation platform for global teams. Founded by ex-interpreters Snow Huo and Jacob Greenway, it delivers industry-specific live interpretation across 100+ languages, plugging into video calls and Microsoft Teams so multilingual meetings, sales calls, safety briefings, and training sessions can happen without swapping tools or hiring a human interpreter.
Native AI
Native AI is a New York-based market intelligence platform that uses generative AI to build 'Digital Twins' - AI-powered proxies of real consumers assembled from reviews, interviews, surveys and other first- and third-party data. Brands, agencies and market research firms use the platform to chat with clones of their target audience, track products and competitors across the web, and forecast consumer reactions in real time, compressing research timelines that once took weeks into minutes. Founded in 2019 by Frank Pica and Sarah Sanders, the company raised a $3.5M seed round in 2023 and says clients have generated over 275 million Digital Twins to date.
Orama
Orama is an open-source search company building an 'answer engine' for developers - a lightweight, high-performance stack that bundles full-text, vector, and hybrid search with automatic embedding generation and built-in LLMs. Started as the open-source project Lyra and incorporated as OramaSearch Inc. in 2023 by Issac Roth and Michele Riva, its core library ships in under 2KB and runs in the browser, on servers, or at the edge. Orama powers site search and AI answers for developer platforms including nodejs.org, tanstack.com, and solidjs.org, and its OramaCore runtime packages a search engine, vector database, and LLM interface into one deployable unit.