Every interaction, a human connection.
For 25 years, a self-funded company in southern Utah has quietly wired the phone lines of collections agencies, hospitals and call centers - no contracts, no venture money, and a stubborn belief that AI should help agents, not fire them.
Streamline customer interactions with AI-driven Omnichannel software
For nearly six decades, one survey engine has quietly powered the phone banks behind election polls and market research - blending live interviewers, automated voice, and web into a single verdict on what people really think.
For nearly three decades the French software maker has quietly wired the phones, chats and bots behind some of the world's busiest customer service desks. Now it is betting its future on an AI-ready cloud.
The Indianapolis contact-center company that bet on the phone call - and is now teaching it to answer itself.
For 24 years Omilia has been trying to kill the phone menu. Now, with $67 million in fresh funding and a billion conversations a year running through its systems, the Cyprus-born company is betting that the future of customer service sounds less like a robot and more like a person who already knows why you called.
The cloud company that argued contact centers belonged online long before it was obvious - and is now betting its next chapter on AI agents that answer the phone.
Contact Center with AI for Modern Customer Experiences
The all-in-one AI-powered contact center - built for the cloud by the people who helped build the industry.
MightyCall is a San Francisco-based cloud phone and call center provider that gives small and mid-sized businesses enterprise-grade telephony - virtual numbers, IVR, call routing, recording, dialers and analytics - without an IT department or a big budget. Grown out of the Infratel call-center software group, the company now serves more than 10,000 organizations across the US and Canada on a self-funded, subscription model.
Telerivet is a cloud communications platform that lets organizations send, automate, and orchestrate messages across SMS, WhatsApp, Voice, USSD, Viber and more - in any market, including the places bigger providers ignore. Born from a Peace Corps insight in Tanzania that most people have a phone but not the internet, it now powers enterprises, governments, NGOs and universities across 150+ countries with a drag-and-drop rules engine, APIs, and a phone-as-gateway model that reaches customers where the network is thin.
Rime is a San Francisco voice AI company building human-sounding text-to-speech models for enterprise. Founded by linguists and engineers, its Mist and Arcana models power more than 100 million customer phone conversations every month for brands including Domino's and Wingstop, with sub-200ms response times and pronunciation control designed for production call centers.
Ferric, Inc. is a New York semiconductor company that builds integrated voltage regulators (IVRs) - complete DC-DC power converters with thin-film magnetic inductors built directly into the chip. By shrinking power conversion down to silicon that can sit inside a processor package, Ferric cuts board space and bill-of-materials while improving energy efficiency, targeting the punishing power demands of AI accelerators, high-performance computing, and hyperscale data centers.
Voximplant is a cloud communications and voice AI orchestration platform that lets developers and enterprises add programmable voice, video, messaging and AI agents to their apps without managing telecom infrastructure. Spun out of click-to-call pioneer Zingaya, it powers billions of calls a year for brands like Hyundai, Burger King, KFC, Glovo and Rappi.