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PAR Punchh found the money at the register
A loyalty app stumbled over the simplest restaurant ritual: paying the bill. Connecting to the register helped turn Punchh into a $500 million acquisition - and explains its next move beyond loyalty members.
SevenRooms and the Price of Being Remembered
A restaurant can remember your birthday and still forget your business. SevenRooms built software to close that gap - and DoorDash agreed to pay roughly $1.2 billion for it.
Lunchbox and the customer who got away
Restaurants cook the meal. Delivery apps often keep the relationship. Lunchbox wants to put both back on the restaurant’s side of the table.
HMA wants hotels to remember who already checked in
A hotel can collect thousands of guest records and still struggle to recognize a returning customer. HMAº Intelligent Marketing has built its business around closing that gap, from cleaner databases to a better welcome.
Bikky
Bikky is a customer data platform built exclusively for large, multi-unit restaurant brands. It unifies data from point-of-sale systems, online ordering, payments, and loyalty programs into a single guest view, letting operators measure how every marketing, menu, and operational decision affects guest behavior, frequency, and lifetime value. Founded in 2017 and based in New York City, Bikky serves brands like Bojangles, Dave's Hot Chicken, MOD Pizza, and Robeks across thousands of locations.