Scale customer service without sacrificing customer trust or authenticity. Whether you want to improve support quality or automate up to 67% of conversations Tidio keeps support fast, reliable, and human.
For more than two decades, a company born in Dhaka has quietly wired the plumbing behind millions of internet phone calls - one softswitch, one dialer, one SMS gateway at a time.
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Social Intents is the leading AI customer support platform that helps businesses provide great customer service right from collaboration tools you already use. AI chatbots handle 75% of questions automatically while your team handles the important conversations.
A bootstrapped team from Ukraine built a customer-support suite that does what Intercom does, minus the bill that grows every time a customer says hello.
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Intercom is an AI-first customer service company best known for Fin, its AI agent that resolves customer support conversations automatically. Founded in 2011 by four Irish engineers in San Francisco, the company rebuilt itself around large language models after ChatGPT launched, shipping Fin in 2023. By 2026 Fin was resolving more than a million tickets a week for customers like Anthropic, DoorDash and Mercury, and in May 2026 the parent company rebranded itself Fin to reflect that the AI agent had become the core business.
Stella is a Y Combinator-backed AI assistant that turns any website into a 24/7 customer expert. Installed with a single line of code, it learns from a site's own content to answer visitor questions, qualify leads, and route complex cases to humans. Founded by Ryan Endacott (YC S22), Stella serves small businesses, SaaS companies, and local governments - including the Town of Carmel, NY, where it answered more than 2,400 resident questions and saved staff over 200 hours.
Atlas is an AI-first customer support platform that pitches itself as a modern replacement for Intercom and Zendesk. It combines ticketing, an omnichannel inbox (chat, email, WhatsApp, SMS, Slack Connect, Discord), session recording, customer timelines, a help center and AI agents (Autopilot and Copilot) so support teams can resolve issues faster by understanding customers more completely. Founded in 2021 by Jon O'Bryan and Rahul Asati and backed by Y Combinator (W22), Atlas is built around the idea that great support drives growth rather than being a cost center.
Lilu is a New York femtech company building smart technology for new mothers. Its flagship Massage Bra is a hands-free wearable that uses patented pneumatic compression to mimic hand massage during pumping, helping mothers express more milk in less time, while its MilkSense app tracks feeding, pumping, and milk stash with AI-driven, personalized lactation insights. Founded by MIT- and Penn-trained engineers Adriana Vazquez and Sujay Suresh Kumar, Lilu aims to make postpartum care more comfortable, efficient, and pain-free.
Kaizen (Kaizen Labs) is a New York-based civic technology company building modern, people-first software for America's essential public services. Its AI-native, highly configurable SaaS platform replaces aging legacy systems across permitting, parks and recreation, licensing, transit, payments, and resident engagement. Founded by Nikhil Reddy and KJ Shah, Kaizen partners with local, state, and federal agencies to give residents consumer-grade digital experiences - from reserving a campsite to renewing a license - while restoring public trust in government services.
HealthJoy is a Chicago-based digital health company that turns the tangle of employer-sponsored benefits into a single app. Its AI concierge, JOY, plus a team of human healthcare advocates, guides employees to the right care - from telemedicine and virtual primary care to MSK therapy, behavioral health, prescription savings and medical bill review - while helping employers cut healthcare spend. Founded in 2014, HealthJoy serves more than 1,800 employers and over 1.25 million members.
Polimorphic is a New York-based govtech company building AI-powered software for local and state governments. Its platform pairs a purpose-built Constituent Relationship Manager (CRM) with an AI chatbot, search, voice agents, and automated workflows so residents can get answers and start services 24/7 in 75+ languages - while understaffed agencies cut call volume, automate permitting and licensing, and recover thousands of staff hours. Founded by MIT alumni Parth Shah and Daniel Smith, the company raised an $18.6M Series A led by General Catalyst in 2025, bringing total funding to roughly $28M.
Sense is an AI-powered talent engagement platform that helps enterprises and staffing firms find, screen, schedule, and re-engage candidates through chatbots, SMS, voice AI, and a unified talent CRM. Founded in 2016 and headquartered in San Francisco, it serves 1,000+ companies including Dell, Sony, Coca-Cola and HCA Healthcare.