THE BRIEFING
OPERATIONS / FOLLOW THE HANDOFFSIN FOCUS / NEXINFO SOLUTIONSENTERPRISE / FROM THE ORDER TO THE SHIPPING LABELOPERATIONS / FOLLOW THE HANDOFFS

COMPANY / ENTERPRISE THE OPERATIONS FILE

NexInfo Solutions fixes the space between systems.

A shipping label. A supplier’s stock count. A hospital budget. NexInfo’s consulting business lives in the small handoffs that can hold up an entire company.

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Consider the shipping label. It is a modest thing to put at the center of a technology story. Yet at Sakura, a medical equipment manufacturer, the connection between an enterprise system and a label printer was precisely the sort of problem that needed attention. According to NexInfo’s account, Oracle Fusion ERP lacked a direct connection to Pitney Bowes for label printing. Incoming orders through IBM’s EDI platform also required manual oversight. The applications existed. The handoffs still needed work.

THE QUICK READ
  • NexInfo combines process consulting, enterprise software implementation and ongoing support.
  • Its customer work reaches from medical equipment logistics to hospital financial planning.
  • The useful lesson: examine a complete transaction before choosing the technology to fix it.

The shipping label test

Sakura offers a useful introduction to NexInfo Solutions because the assignment is so concrete. NexInfo says it built custom Java forms on Oracle’s cloud platform, drew shipment information from Fusion ERP and passed it to Pitney Bowes. It also processed incoming EDI order files and established regional access controls. This was plumbing with consequences: fewer manual entries, more traceable orders and a connection between the business record and the box leaving the building.

The broader Sakura migration involved more than 20 significant integrations. NexInfo’s case describes a difficult legacy environment, complex reporting requirements and glitches in newly released Oracle products. Its team worked with Oracle’s product group and other software vendors. Moving to cloud applications still required people to resolve the awkward details between them.

NexInfo occupies that territory between management consulting and systems integration. It helps clients decide how work should happen, configures the software, connects applications and supports the result. Oracle is prominent in its offering, alongside expertise in SAP, Microsoft and planning platforms. For a buyer, the attraction is continuity between the people drawing the process and those implementing it.

Teach before you configure

Arun Cavale, NexInfo’s principal and chief executive, comes from supply chain and product lifecycle work. Mohan Cavale, its vice president and client partner, leads with technology and solution architecture. The pairing reflects the company’s stated premise: business processes and their technical implementation belong in the same conversation.

Arun Cavale, principal and chief executive of NexInfoMohan Cavale, vice president and client partner at NexInfo
Two sides of the same assignment. Arun Cavale, left, brings the process perspective; Mohan Cavale brings the architecture. The software has to accommodate both.

There is an interesting clue in NexInfo’s NexGen delivery method. Evaluation comes first. Education comes second. Architecture follows. Before building the future system, the consultants explain current capabilities and the organizational changes needed to use them. Validation and operation complete the five stages, with adjustments continuing after deployment.

That sequence contains a practical idea anyone can borrow. A requirements meeting can preserve every habit a company has accumulated. Education gives managers a chance to reconsider those habits before they become specifications. In Sakura’s migration, NexInfo reports that some E-Business Suite customizations were eliminated as the company adopted standard cloud practices.

“engineered to scale with your business”NexInfo’s positioning, quoted in CIOReview, 2019

The phrase earns its keep only when the process can change, too. Rebuilding every exception in a new platform risks carrying the old complexity along for the ride. NexInfo’s method at least makes that discussion an explicit part of the job.

A budget with fewer moving parts

At Wyandot Memorial Hospital in Ohio, the troublesome handoff was financial. NexInfo’s case describes a team occupied with preparing and consolidating data when it wanted more time for analysis. The answer was an Oracle Cloud EPM planning application connected to Workday financial information and EPIC census data.

NexInfo describes budgets driven by cost-center assumptions, baseline figures managers could review and adjust, multiple forecast versions and permissions separating responsibilities. Those details matter. A faster spreadsheet does little to settle who owns an assumption, which version is approved or which manager may change a number.

WYANDOT’S BUDGET PREPARATION
2.5months before
3weeks after

Durations reported in NexInfo’s customer case study.

NexInfo reports that budget preparation fell from two and a half months to three weeks. Treat that as a customer-case result, rather than a forecast for another hospital. The transferable part is the design: connect the inputs, establish responsibility and give managers something usable to review.

Other work applies the same thinking to physical inventory. At Arris, NexInfo describes feeding supplier inventory positions into planning and using availability to inform order promises. It reports a 47 percent reduction in finished-goods inventory within six months. Visibility is useful when it changes a purchasing decision or a delivery commitment.

The price of joining things up

NexInfo sells professional services around enterprise applications: assessments, implementations, integration, specialist staffing and continuing support. Its homepage advertises a fixed-bid guarantee; engagements begin with a quote. The buyer’s practical task is to define the scope carefully, including data migration, third-party connections, testing, training and responsibility after launch.

Its alternatives include an internal applications team, another specialist implementation partner or a larger systems integrator. NexInfo’s pitch combines process design with technical delivery and support. That combination is most relevant when a problem crosses departments and software boundaries. A narrowly defined configuration task may need a narrower engagement.

The method also depends on cooperation. As a practical inference from these projects, a team needs access to reliable data, people authorized to change workflows and time to validate real transactions. Without those conditions, an integration can move incorrect information faster while employees continue working around it.

The handoffs keep coming

NexInfo’s 2026 event program includes an Oracle Redwood adoption webinar and Oracle AI World. Its public agenda now includes AI and newer application experiences. The customer stories suggest a durable test for those additions: can someone complete the work with fewer interruptions?

For an operations leader, the useful starting point is wonderfully unglamorous. Follow one order, one budget revision or one product approval from beginning to end. Watch where someone copies data, waits for permission or checks another system. That is where NexInfo’s proposition becomes understandable. Sometimes the enterprise story begins with the label on the box.

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