The Web App Challenge had a clean logic to it. Barry was making good money teaching design online - he'd written three books, built a blog of 49,000 subscribers, and was clearing over $250,000 a year from digital products. Then he tried Mailchimp and found it frustrating. So he decided to build something better, document the whole thing in public, and do it in six months on $5,000.
Six months in, ConvertKit had $2,480/month in revenue. Half the goal. At month fourteen, it was down to $1,330. The product was live, the market existed, but nothing was moving. Most founders would have called this a polite failure and moved on.
Barry went all in. He quit selling books and courses. He quit consulting. He personally emailed every blogger he could find and offered to migrate their email list from Mailchimp to ConvertKit for free. Not "get a demo." Not "try our free tier." He would do the technical migration himself.
That personal hustle - unglamorous, unscalable, time-intensive - broke the plateau. Within six months of committing fully, profit margins went from 3% to 52%. The company that had been stuck at $1,330/month started compounding. By the time it crossed $5,000 MRR, it had been twenty-six months since the original challenge - not six. Barry wrote about missing his own goal as though it were the most natural thing in the world.
The Name That Cost $310,000 and Lasted Two Months
In 2018, the ConvertKit team fell in love with a Sanskrit word: Seva. It means selfless service. They bought seva.com for $310,000, designed a new brand, and announced the rename at their annual conference. The backlash arrived immediately. Members of the Sikh community pointed out that Seva is a sacred concept in Sikhism, not a startup name.
Barry reversed the decision within weeks and wrote a long, public post explaining why. He didn't spin it. He said they got it wrong. The $310,000 domain sat unused. ConvertKit remained ConvertKit until 2024.
Six years after the Seva debacle, Barry executed a second rebrand - this time to Kit. He announced it publicly on June 6, 2024, before the new logo was even finalized, and included the community in shaping the brand. The domain kit.com cost an undisclosed but "very significant" amount. The rebrand succeeded. Organic search recovered to 108% of pre-migration baseline.