THE TRANSPORT FILE
2000 BEIJING ASSIGNMENT2013 oTMS GOES LIVE2022 A NEW BASE IN SINGAPORE

People / The logistics operator

Mirek Dabrowski and the freight that moved faster than its paperwork

He arrived in China expecting to leave after three years. Two decades later, the Polish co-founder of oTMS was taking a lesson across Southeast Asia: a moving truck is only half the story.

A truck can travel across a country while the information about its journey barely leaves the office. Someone knows it has arrived. Someone else is waiting for confirmation. A third person needs a receipt before the next piece of business can proceed. The vehicle has done its job. The conversation is still looking for a parking space.

Mirek Dabrowski built his working life inside that gap. Before becoming the co-founder of oTMS, he worked for companies whose business was moving other people’s goods. His eventual concern was the difficulty of getting the people along a transport chain to share a usable account of the same journey. A shipment might have several handlers. It still needed one intelligible story.

That is a less theatrical starting point than a garage invention. It also gives his career a particular texture: a long apprenticeship, an idea revised before launch, and a continuing interest in the ordinary decisions that determine whether a new system helps anybody.

The posting he wanted to swap

Dabrowski graduated in 1998 with a master’s degree in international trade from Krakow University of Economics. Further study had been on his mind. He applied for only two jobs, and Maersk’s training and overseas opportunities attracted him. The company’s management programme eventually sent him to China.

He would have preferred Brazil. Another Polish trainee had a posting to São Paulo, and Dabrowski remembered wanting to exchange destinations. Instead, he arrived in Beijing in September 2000. Five months of intensive Mandarin study followed, in a group of eight trainees. His initial enthusiasm for the language was limited. He expected to complete a three-year contract and leave.

The assignment outgrew that expectation. China became the place where he acquired his professional experience, then the place where he decided to build a business. The country he had wanted to exchange for another would occupy 22 years of his life.

At Maersk, the learning happened through different jobs. DHL followed in 2004, taking him into senior leadership in Greater China. In 2008 he joined DSV, where he became general manager. Those employers gave him successive views of the same industry, from the trainee’s rotation to responsibility for an operation.

A career in motion
  1. 2000Beijing
    Maersk trainee
  2. 2004China
    DHL
  3. 2008China
    DSV
  4. 2022Singapore
    Regional expansion

A marketplace with something missing

The first entrepreneurial idea was China Freight Exchange, an online marketplace for transport transactions. It had an attractive logic: connect demand with supply and help participants do business. But a marketplace needs more than somewhere to meet. It needs information good enough to support a transaction.

Dabrowski and David Duan, his eventual co-founder, confronted that prerequisite. Their starting point became a transport management system, creating a way for users to work together and generate operational records. The exchange would have to wait while they built the means of knowing what was happening.

This change matters because it puts the founders’ ambition in sequence. A price, a capacity offer or a delivery commitment is useful only when the surrounding facts are dependable. The platform needed a working process underneath it. Otherwise, an online exchange could inherit the uncertainty of the offline business and give it a nicer screen.

oTMS co-founders David Duan, left, and Mirek Dabrowski, right, standing together
Two founders, plenty of moving parts. David Duan, left, and Mirek Dabrowski in a photograph accompanying their 2017 company interview. Photo: oTMS.

Design and development began in 2011. In January 2013, oTMS went live with paying customers. The name attached itself to a practical task: bringing the parties handling transport into a connected workflow.

The receipt takes the scenic route

One early example made Dabrowski’s concern easy to understand. He described companies waiting around 30 days to collect proof of delivery, compared with capturing it digitally on a mobile phone in seconds. It was an illustration of the administrative delay his company sought to reduce, rather than a promise that every transport problem could vanish at the touch of a screen.

The contrast is memorable because the delivery itself has already happened. A driver has reached a destination; the business still needs evidence. The delay belongs to the information, yet it affects the people trying to close the job.

Dabrowski came to software from logistics. He had no software-development experience when he started the venture. What he did have was familiarity with the frustration of slow communication among the participants. Cloud computing and mobile internet offered tools for addressing something he had encountered at work.

An early operational example
~30 daysCollecting proof of delivery
SecondsCapturing it by mobile phone

Dabrowski’s historical illustration of the change from manual collection to digital confirmation.

The parties in that process have different vantage points. A shipper wants an order fulfilled. A carrier handles the movement. A driver records events on the ground. A consignee receives the goods. Shared information is valuable precisely because none of those roles is identical to the others.

One shipment, several participants
ShipperLogistics providerCarrierDriverConsignee
A connected workflow for orders, milestones and delivery records
Everyone has a piece of the journey. The useful part is keeping the pieces connected. Conceptual diagram of the oTMS approach.

When the installation ends, the work begins

As oTMS developed, Dabrowski discovered another dependency: giving people tools did not settle how they would use them. Customers could obtain different results from the same system. A new process had to work within an organization’s habits and responsibilities.

“Initially I thought that once you give people the tools they will figure out how to use them.”

Mirek Dabrowski, 2017

His response included a move toward services alongside software. Orange, launched in late 2017, put transport management work into the offering. By 2019, he described a model in which oTMS agreed performance goals, took contractual responsibility for cost and service improvements, and received compensation from savings.

That arrangement made the operating result part of the commercial relationship. The customer was asking for a better transport operation. A software licence alone could leave a considerable amount of work between the purchase and that result.

It also widened the founder’s responsibility. A system can record a decision; somebody still needs to make it. A new process can specify a handoff; the people doing the work must understand it. In logistics, the distance between a plan and its execution is quite literal. There is often a vehicle at the other end.

In December 2018, oTMS announced strategic financing from China Merchants Venture Capital. Dabrowski’s explanation emphasized combining digitization with services to improve costs. His phrase “While there are no easy shortcuts” was a useful restraint in an industry where the word transformation can otherwise do an exhausting amount of work.

An old employer, a new geography

The next chapter took Dabrowski to Singapore in 2022 to extend oTMS across Southeast Asia. DSV, his former employer, was again part of the story. It had been an early customer in China; DSV Solutions Indonesia became the first announced rollout for the international edition.

The September 2022 announcement described a system hosted in Singapore and adapted for local requirements, including English and Indonesian, maps, time zones and billing. DSV’s Indonesian operation brought varied transport jobs, from multi-stop truck routes to express deliveries. Expansion meant accommodating those differences in everyday work.

The small details are revealing. A time zone is hardly a glamorous item in a regional strategy. Get it wrong, however, and the schedule becomes a source of argument. Billing rules and maps have the same quiet authority. They decide whether a system fits the operation using it.

Thailand followed. Dabrowski described implementation kickoff meetings in Bangkok in 2023 and his interest in a market combining dedicated fleets with layers of outsourced transport. His account included appreciation for Sam Loke and the DSV team’s involvement. These were operating relationships, with people participating in the rollout.

For a founder carrying years of experience from China, the useful challenge was deciding which lessons travelled and which assumptions needed another look. The new geography made that distinction concrete. A familiar transport problem could sit inside a different commercial arrangement.

Who pays for the empty miles?

That distinction is central to Dabrowski’s April 2025 essay on transport planning. He examines how freight pricing changes the incentive to use a truck well. Pay for a trip and the cost of spare capacity may sit with the shipper. Pay by distance for a dedicated fleet and empty running remains a billable journey.

His argument is directed at the habit of treating lower rates as sufficient evidence of lower costs. A negotiated discount looks tidy in a procurement report. The operation also depends on how orders become routes, which vehicle takes them and what happens on the return leg.

Read this as an operator’s question about incentives: who makes the plan, and who pays when the plan wastes capacity? Those answers determine where better information might help. The same optimization idea can have a different value under a different contract.

Dabrowski’s writing keeps returning to fundamentals: structured records, clear processes and planning discipline before more advanced tools. It is an unfashionably patient position for a technology founder. The attraction of the next clever feature has to coexist with the less photogenic work of getting today’s orders into a dependable system.

The next trip still starts with a record

The Goodpack project offers a further view of that work. In November 2024, oTMS announced cooperation covering Thailand and Indonesia for the reusable-container business. The proposed solution included connecting systems, managing orders across the two countries and recording transport milestones, electronic receipts and exceptions.

Reusable containers make the information problem particularly tangible. The equipment continues through repeated movements. Knowing where a journey stands helps the people responsible for the next one. A digital record has value beyond making yesterday’s delivery look organized.

Dabrowski’s career has taken him from a posting he wanted to swap to a business built around connections he wanted to improve. Along the way, the idea changed order, the offering expanded and the geography widened. The recurring concern stayed close to the work: how to make the account of a shipment useful to everyone handling it.

That is where his story leaves the truck. Moving, ideally. With the paperwork keeping up.

Follow the route

Interviews, writing and the work behind the story.