Microsoft CEMA President Office Strategic Communications Executive 20+ Years Bridging Strategy, Story, and Scale Across 60+ Markets PRCA MENA Awards Judge | Microsoft Gulf Communications Leader MBA Cass Business School | BSc Arab Academy for Science & Technology From dubizzle MENA to Microsoft's C-Suite Communications Engine Shaping Microsoft's Voice Across the Middle East, Africa & Central Eastern Europe Microsoft CEMA President Office Strategic Communications Executive 20+ Years Bridging Strategy, Story, and Scale Across 60+ Markets PRCA MENA Awards Judge | Microsoft Gulf Communications Leader MBA Cass Business School | BSc Arab Academy for Science & Technology From dubizzle MENA to Microsoft's C-Suite Communications Engine Shaping Microsoft's Voice Across the Middle East, Africa & Central Eastern Europe
Executive Profile

Hassan
Al Shouli

Microsoft CEMA President Office  |  UAE

Running communications for one of the world's largest technology companies across 60+ markets is a job most people describe in org charts. Hassan Al Shouli does it in conversations - with presidents, partners, media and the kinds of executives who move markets when they speak.

12+
Years at Microsoft
60+
Markets, CEMA Region
20
Years Career Experience
7
Roles Across 4 Orgs

"The Microsoft Azure cloud will deliver on CBD's vision to digitally transform itself into a modern banking institution that can adapt and respond to the ever-changing customer needs."

- Hassan Al Shouli, on Microsoft's partnership with Commercial Bank of Dubai

Comms at CEMA Scale

Before he managed Microsoft's voice across an entire hemisphere, Hassan Al Shouli was running operations at MMC Group and consulting at an analytics firm in the UAE. His pivot to marketing at dubizzle - the classifieds platform that became a household name across the Arab world - gave him something rare for a future tech communications executive: an instinct for the end user, not just the boardroom.

That move mattered. When Hassan joined Microsoft Gulf's communications team in 2014, he arrived with a marketer's understanding of what moves people - not just what sounds good in a press release. Over the next decade, he built a layered career inside one of the world's most watched technology brands: Head of Communications for Gulf, then Saudi Arabia and Egypt added, then the full Middle East and Africa brief, and eventually a seat in the CEMA President Office itself.

The CEMA region - Central and Eastern Europe, Middle East and Africa - covers territory that spans Warsaw to Cape Town, Riyadh to Bucharest. It is not a comms brief for the faint-hearted. Crisis management, multi-channel campaigns, senior leadership engagements, and stakeholder relations across languages, time zones, and political climates: Hassan has navigated all of it, simultaneously.

His current title - Microsoft CEMA President Office | Strategic Business Managements, Communications and Executive Engagements - is one of those roles that only exists when a company decides that the person managing its narrative across 60+ countries needs to sit very close to the person leading the whole operation. That proximity is deliberate.

His academic path reflects the same cross-disciplinary instinct. A BSc in Electronics, Engineering and Communications from the Arab Academy for Science, Technology and Maritime Transport in Egypt gave him the technical literacy to talk fluently to engineers. An Executive MBA from Cass Business School (now Bayes) in London gave him the financial and strategic vocabulary to sit across the table from CFOs. Both diplomas, in hindsight, were practice runs for exactly the role he now holds.

Hassan Al Shouli is responsible for elevating the company's presence everyday by engaging with leaders, customers, partners, media, and industry stakeholders.

- PRCA MENA Profile

From Cairo to the C-Suite

2007 - 2009
Operations Manager
MMC Group
2009 - 2010
Consultant
Applied Advanced Analytics (a3)
2010 - 2013
Regional Marketing Manager - MENA
dubizzle
2014 - 2018
Head of Communications - Microsoft Gulf
Microsoft
2018 - 2022
Head of Communications - Gulf, Saudi Arabia & Egypt
Microsoft
2020 - 2022
Employee and Executive Communications Lead - MEA
Microsoft (concurrent)
2022 - 2023
Sr. Strategic Program Manager, Executive Communications
Microsoft
2023 - Present
Microsoft CEMA President Office - Strategic Business, Communications & Exec Engagements
Microsoft

The Craft Behind the Comms

Executive Communications

Managing the voice of C-suite leaders across Microsoft's most complex region, from press statements to keynote narratives.

Crisis Management

When things go sideways in 60+ markets simultaneously, someone has to make the call. Hassan has spent years being that person.

Stakeholder Engagement

Building sustained relationships with government officials, enterprise customers, media, and industry bodies across the CEMA region.

Multi-Channel Campaigns

Orchestrating integrated campaigns that work across languages, platforms, and political climates - from Warsaw to Johannesburg.

Strategic Business Management

Sitting inside the CEMA President Office means communications meets strategy. Policy briefings, partnership narratives, and market positioning all converge.

Corporate Storytelling

Translating Microsoft's global technology narrative into stories that resonate with Dubai's bankers, Cairo's engineers, and Nairobi's startups.

What the CEMA Role Actually Means

A Region, Not a Country

CEMA stands for Central and Eastern Europe, Middle East, and Africa. When Samer Abu-Ltaif was appointed to lead the region in 2023, he took responsibility for one of Microsoft's most diverse and complex geographies - stretching from the Balkans to sub-Saharan Africa, encompassing hundreds of languages, dozens of currencies, and vastly different levels of digital infrastructure maturity.

Operating at the President Office level in this context means Hassan is not just writing press releases. He's in the room - or adjacent to it - when the decisions are made that shape how Microsoft shows up across an entire hemisphere.

Microsoft invested $3.2 billion in cloud and AI infrastructure in Malaysia alone in 2024, a signal of the level of commitment the company is making across emerging markets globally - the kind of strategic investment that requires serious communications architecture to land properly.

The Communications Architect's Advantage

Most communications executives at major tech firms came through journalism or PR agencies. Hassan's path was different. Engineering school in Egypt. Analytics consulting in the UAE. Consumer internet marketing at a MENA classifieds powerhouse. Only then, communications at Microsoft.

That unconventional track shows up in the work. Dubizzle was not a slow-moving corporate - it was a scrappy, multi-market consumer platform fighting for attention in a crowded digital space. The instinct to cut through noise, to understand what actually drives people to engage, didn't disappear when Hassan moved to enterprise tech. It sharpened.

His MBA from Cass Business School - completed while working, Dubai-based - layered financial literacy on top. The result is a communications professional who can read a balance sheet, understand a product roadmap, and write a headline that actually lands.

The Degrees Behind the Strategy

Master of Business Administration (MBA)
Cass Business School (now Bayes Business School)  |  City University London
2012 - 2015

Executive MBA completed while based in Dubai, giving Hassan the strategic and financial fluency to operate at the intersection of business leadership and communications.

BSc, Electronics, Engineering & Communications
Arab Academy for Science, Technology and Maritime Transport
2002 - 2007

A technical foundation that makes Hassan unusually fluent when the conversation turns to infrastructure, cloud architecture, or the engineering reality beneath Microsoft's products.

Hassan Al Shouli, By the Numbers

4
Different Microsoft Titles
Head of Gulf Comms to CEMA President Office - each step added scope, not just seniority.
3
Pre-Microsoft Employers
MMC Group, an analytics consultancy, and dubizzle - a trifecta of operations, data, and consumer instinct.
1
Engineering Degree
An electronics and communications BSc from Egypt's Arab Academy. Useful when you're explaining cloud infrastructure to journalists.
+971
Country Code
UAE-based through his entire Microsoft career, despite the company's Redmond headquarters 11,600 km away.
2007
Career Start Year
Nearly two decades of building across three industries and four organisations before landing the CEMA brief.
228K
Microsoft Employees Globally
One of 228,000 people at the company. Among a much, much smaller number who sit inside the CEMA President's office.

Topics & Areas

microsoft communications cema middle east africa uae strategic communications executive engagement public relations corporate communications crisis management microsoft mea technology b2b digital transformation dubizzle gulf cloud azure leadership media relations enterprise tech mba cass business school