The company treating insurance paperwork as the product - so Medicare and Medicaid patients actually receive the home medical supplies their coverage already owes them.
Roughly 50 million Americans qualify for home medical supplies covered by Medicare or Medicaid - wheelchairs, walkers, incontinence products, diabetes monitors, shower chairs. Yet by Conduit Health's own accounting, fewer than one in ten ever use the benefit. The eligibility is not the problem. The paperwork is.
Founded in 2024 by Natan Wise and Rocky Seftel, Conduit Health set out to rebuild that path. Rather than sell a device and hand the patient a claim form, the company absorbs the entire administrative burden: the prescription, the prior authorization, the payer-specific documentation, the shipment, the assembly, and the automated monthly resupply.
The result is a vertically integrated platform for what the founders call "healthcare at home" - and a $17 million Series A, led by Drive Capital, to scale it.
"Until now, the red tape in DME procurement - particularly in Medicare and Medicaid - has profoundly hindered access to these essentials."
Natan Wise · Co-Founder & CEOThe distance between who qualifies for covered home medical supplies and who actually receives them is the market Conduit Health is built to close.
Conduit handles every step that normally stalls a covered order - so a straightforward Medicaid benefit becomes an actual delivery.
Licensed clinical review confirms the need.
CareOS predicts approval and builds the paperwork.
Documentation filed against payer-specific rules.
Supplies shipped, assembled, delivered home.
Automated monthly refills keep care continuous.
The Conduit Authorization and Reimbursement Engine - an agentic AI trained on 50,000+ patient interactions that predicts approval likelihood before submission and codifies hundreds of thousands of payer-specific rules in real time.
Insurance-covered incontinence products, mobility aids, home safety and accessibility equipment, and diabetes monitoring supplies - delivered and, where needed, assembled at home.
A single coordinated system that unites clinical evaluation, insurance navigation, and logistics - so patients and caregivers deal with one company instead of a maze.
Traditional durable medical equipment suppliers treat insurance as an afterthought - the patient qualifies, then waits weeks while denials and documentation ping-pong between provider and payer. Conduit inverts that. The authorization layer is the core engineering problem, and CareOS is built to solve it first.
Because Conduit owns the clinical, insurance, and fulfillment steps in-house, it can measure success in supplies that actually arrive rather than applications submitted - and expand into adjacent covered benefits without re-architecting the model.
Conduit was built so "vulnerable members of our communities can stay healthy and independent at home."
Natan Wise · Co-Founder & CEOLongtime friends Natan Wise and Rocky Seftel launch in New York - the first platform to unite clinical care, fulfillment, and insurance navigation.
The end-to-end platform goes live with its agentic AI authorization engine at the center.
The product catalog quadruples and the payer network expands toward 100+ health plans.
Drive Capital leads the round in March, bringing total funding to $22M with 50,000+ patients served.
Conduit is a vertically integrated provider reimbursed by Medicare, Medicaid, and managed-care payers for the covered supplies it fulfills. It monetizes through insurance-covered delivery and recurring monthly resupply - not out-of-pocket consumer charges.
Patients arrive largely through referral partners: managed long-term services and supports (MLTSS) plans, home care agencies, skilled nursing facilities, and case management organizations. That referral engine, paired with the CareOS rule library, is what lets a 45-person team serve tens of thousands of patients.
| Founded | 2024 |
| Headquarters | New York, New York, USA |
| Founders | Natan Wise (CEO), Rocky Seftel (CPO) |
| Team size | ~45 employees |
| Category | Health-tech · DME · Agentic AI |
| Total funding | $22M ($17M Series A, Mar 2026) |
| Lead investor | Drive Capital |
| Prior investors | XYZ Ventures, Twelve Below, Eniac Ventures |
A former JP Morgan executive who reconnected with a childhood friend to build a company aimed at keeping vulnerable patients independent at home.
Chief Product Officer and Wise's co-founder; the two first met as teenagers during a gap year before college.
Short for the Conduit Authorization and Reimbursement Engine - a reminder that, here, the insurance layer is the operating system.
It provides insurance-covered home medical supplies and services for Medicare and Medicaid patients, handling prescriptions, insurance authorization, delivery, and monthly resupply through one vertically integrated platform.
CareOS - the Conduit Authorization and Reimbursement Engine - is Conduit's proprietary agentic AI trained on 50,000+ patient interactions that predicts approval likelihood and automates payer-specific documentation in real time.
It was founded in 2024 by Natan Wise (Co-Founder & CEO) and Rocky Seftel (Co-Founder & Chief Product Officer), longtime friends who met during a gap year before college.
Conduit has raised $22 million in total, including a $17 million Series A led by Drive Capital in March 2026 with participation from XYZ Ventures, Twelve Below, and Eniac Ventures.
Medicare and Medicaid beneficiaries and their caregivers, reached through referral partners such as MLTSS plans, home care agencies, skilled nursing facilities, and case management organizations. Conduit has served 50,000+ patients across 100+ health plans.