sprinklr
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Ragy Thomas and the trouble with separate rooms
He built Sprinklr around a simple frustration: companies kept forgetting the customer between conversations. Now Ragy Thomas is taking the same architectural obsession into enterprise AI.
Jonathan Corbin
Jonathan Corbin is the co-founder and CEO of Maven AGI, a Boston-based enterprise AI company building autonomous agents that handle customer experience across support, sales and operations. He spent roughly two decades in customer success leadership - most recently as Global Vice President of Customer Success and Strategy at HubSpot, and earlier at Adobe, Marketo and Sprinklr - before starting Maven in early 2023 with Sami Shalabi and Eugene Mann. Under his leadership Maven has raised about $78 million, including a $50 million Series B in June 2025 led by Dell Technologies Capital, and its platform has autonomously resolved a large share of customer inquiries for enterprise clients.