posthog

(8)
Story
Your Feedback Stack Is Making the Questions Harder
Saas · Enterprise · Developer Tools

Your Feedback Stack Is Making the Questions Harder

Mopinion, Dovetail, Lyssna and PostHog each remove a different kind of research friction. The right choice depends less on feature count than on where evidence enters your team, who must find it and what decision comes next.

customer-feedback · user-researchRead →
Story
PostHog and Voxco Hear Two Different Customer Truths
Saas · Enterprise · Developer Tools

PostHog and Voxco Hear Two Different Customer Truths

PostHog watches what users do inside a product. Voxco asks what people think across channels - and the useful lesson is knowing when each kind of evidence deserves the microphone.

posthog · voxcoRead →
Story
Four Ways Software Tries to Hear Your Users
Saas · Developer Tools · Enterprise

Four Ways Software Tries to Hear Your Users

Mopinion, Lyssna, Dovetail and PostHog all promise to tell you what your customers think. They just disagree, deeply, on how to find out.

user-research · customer-feedbackRead →
Story
How Survey Software Splintered Into a Dozen Niches
Saas · Developer Tools · Enterprise

How Survey Software Splintered Into a Dozen Niches

Refiner, Usersnap, Simplesat, PostHog, SurveyLab and a crowd of rivals each grabbed one slice of customer feedback. The old all-in-one survey builder never saw it coming.

customer-feedback · survey-softwareRead →
Story
How Six Feedback Tools Turn Your Gripes Into Roadmaps
Saas · Developer Tools · Enterprise

How Six Feedback Tools Turn Your Gripes Into Roadmaps

SurveyMonkey, PostHog, Lyssna and a cluster of smaller rivals have built a quiet industry around one question: what do you actually think? Here is how six of them make money from your opinions, and what each does differently.

customer-feedback · surveysRead →
Story
PostHog, Survicate, Qualtrics and Jotform Walk Into a Survey
Saas · Developer Tools · Enterprise

PostHog, Survicate, Qualtrics and Jotform Walk Into a Survey

Four companies, four completely different answers to the oldest question in business - what do people actually want? We put the survey industry's odd couples side by side.

posthog · survicateRead →
Story
How Surveys Escaped the Phone Bank and Got Into Your App
Saas · Developer Tools · Media

How Surveys Escaped the Phone Bank and Got Into Your App

Survox, LimeSurvey, Typeform and PostHog trace a 50-year shift in how the world asks questions - from punch cards and phone banks to forms that feel like chat and surveys that pop up mid-click.

surveys · survoxRead →
Legend
James Hawkins
Founder · Executive · Operator

James Hawkins

James Hawkins is the co-founder and co-CEO of PostHog, the open-source product analytics platform built for engineers. He pivoted five times inside Y Combinator's W20 batch before landing on PostHog, then turned a Hacker News launch and a single tweet into a developer cult following and a $1.4 billion valuation. A former marketing operator and self-described 'very bad developer,' Hawkins runs PostHog on radical transparency, tiny autonomous teams, and a refusal to be boring.

james-hawkins · posthogRead →