nps

(24)
Company
Usersnap
Saas · Developer Tools · Enterprise

Usersnap

Orchestrate feedback and research with ease. Find patterns, align on opportunities, and plan with purpose to deliver impact faster.

user-feedback · bug-reportingRead →
Company
Sleekplan
Saas · Ai · Developer Tools

Sleekplan

Sleekplan collects feedback from every channel, finds the themes, and writes the changelog when you ship.

customer-feedback · product-managementRead →
Company
QuestionPro
Saas · Enterprise · Ai

QuestionPro

How a computer-science side project became a bootstrapped survey empire - no venture money, millions of users, and a stubborn belief that research should be cheap enough for anyone to run.

survey-software · market-researchRead →
Company
Sogolytics
Saas · Enterprise · Ai

Sogolytics

How a bootstrapped survey tool from Herndon, Virginia quietly grew into an experience management platform serving 100,000 customers - and why it still refuses to hide its best features behind an upsell.

experience-management · survey-softwareRead →
Company
Survicate
Saas · Ai · Enterprise

Survicate

Survey and listen to your customers across every channel, automatically identify key themes, and rally teams around feedback - all in Survicate's platform.

customer-feedback · survey-softwareRead →
Company
Retently
Saas · Ai · Ecommerce

Retently

Collect NPS, CSAT and CES across every touchpoint, then let AI turn thousands of responses into the actions that protect revenue and loyalty.

nps · csatRead →
Company
Refiner
Saas · Developer Tools · Enterprise

Refiner

In-app surveys that integrate with your product and data stack.

in-app-surveys · customer-feedbackRead →
Company
SatisMeter
Saas · Enterprise · Developer Tools

SatisMeter

The handy feedback collection tool you didn't know you needed - built to turn quiet product moments into the customer signals teams actually act on.

customer-feedback · npsRead →
Company
SmartSurvey
Saas · Enterprise · Ai

SmartSurvey

The British survey company that decided keeping your data on home soil was a feature, not a footnote - and built a 600,000-user business on it.

survey-software · online-surveysRead →
Company
Zonka Feedback
Saas · Ai · Enterprise

Zonka Feedback

The platform for actionable customer feedback in the AI era.

customer-feedback · survey-softwareRead →
Company
Simplesat
Saas · Enterprise · Ai

Simplesat

The bootstrapped Seattle company built survey tools people actually finish - and turned an agency's own headache into feedback software for 1,000-plus brands.

csat · npsRead →
Company
SurveySparrow
Saas · Ai · Enterprise

SurveySparrow

Stop guessing why customers are unhappy. SurveySparrow turns feedback into answers with AI that asks the follow-up question a form never could.

survey-software · customer-experienceRead →
Company
SurveyMonkey
Saas · Enterprise · Ai

SurveyMonkey

How a bootstrapped survey tool from 1999 became the default way the internet asks a question - and why, after a name change and a $1.5 billion buyout, it went right back to being SurveyMonkey.

surveys · online-surveysRead →
Company
SurveyLab
Saas · Enterprise · Ai

SurveyLab

Online survey tool & questionnaire software. Professional features. Easy to use.

online-survey-software · questionnaireRead →
Company
UserVoice
Saas · Enterprise · Ai

UserVoice

For nearly two decades, UserVoice has been the quiet infrastructure behind how big software companies decide what to build next - turning a flood of customer opinions into a ranked list of what actually moves revenue.

uservoice · product-feedbackRead →
Company
Pendo
Saas · Ai · Enterprise

Pendo

The companies winning the AI era ship software people genuinely love to use. Pendo surfaces where users and agents struggle and then helps you act on it, turning experience gaps into business results.

pendo · product-analyticsRead →
Company
Nicereply
Saas · Enterprise · Developer Tools

Nicereply

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click feedback surveys from Nicereply to increase the volume of insights you receive.

nicereply · customer-satisfactionRead →
Company
Netigate
Saas · Enterprise · Ai

Netigate

Unify the voice of your customers and employees in one AI-powered platform.

netigate · experience-managementRead →
Company
Kapiche
Ai · Saas · Enterprise

Kapiche

The AI feedback analytics platform that reads every customer conversation - not just the 5% who fill out your survey - and tells you what it costs you.

customer-feedback-analytics · text-analyticsRead →
Company
Frill
Saas · Developer Tools · Enterprise

Frill

Ship what your customers actually want - collect ideas, prioritise what matters, share your roadmap, and announce updates from one tool, embedded in your product.

customer-feedback · product-roadmapRead →
Company
Feedier
Ai · Saas · Enterprise

Feedier

Feedier reads every signal across regions, business units and channels, then tells your leadership what to fix, what it's worth, and what it means for retention and revenue, in real-time.

customer-intelligence · voice-of-customerRead →
Company
Custify
Saas · Ai · Enterprise

Custify

Leading CS teams aren't working harder. They have AI agents doing the heavy lifting.

customer-success · saasRead →
Company
Appcues
Saas · Enterprise · Developer Tools

Appcues

The no-code platform that turned software onboarding into a discipline - and gave 'product-led growth' its name.

product-adoption · user-onboardingRead →
Company
Clootrack
Ai · Saas · Enterprise

Clootrack

Clootrack is an AI-driven customer experience analytics platform that helps enterprises understand the 'why' behind customer behavior. It ingests structured and unstructured feedback - surveys, reviews, call transcripts, chats, social and support tickets - across 95+ languages and 1,000+ integrations, then applies unsupervised thematic analysis and GenAI agents to surface the drivers of churn, NPS, returns and satisfaction in near real time. Founded in 2017 by serial entrepreneurs Shameel Abdulla and Subbakrishna Rao, the company positions itself as a faster, more granular alternative to survey-first Voice-of-Customer suites.

customer-experience-analytics · voice-of-customerRead →