membership-management
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RepeatMD makes the second visit the main event
A restaurant rewards idea found a new home in medical aesthetics. RepeatMD now puts treatments, memberships and financing in patients’ pockets - and gives practices a shop that stays open after the lights go out.
Tessitura: The arts organizations that built their own software company
An opera house authorized $5 million to make ticketing and fundraising talk to each other. Seven arts organizations turned the result into Tessitura, a nonprofit technology cooperative serving more than 800 institutions.
PushPress and the case of the never-ending class pass
A gym owner discovered that people were training on passes nobody checked. The software he helped build now connects the money, the members, and the moments that keep them coming back.
Neon One Wants to Give Nonprofits Their Time Back
A donor database, a donation form, a website that staff can actually update. Neon One is betting that the less time nonprofits spend wrestling with software, the more time they have for the people who give.
The Software Behind the Turnstile
Gladstone spent four decades becoming part of the furniture in British leisure centres. Now it is rebuilding the machinery in the cloud - while the bookings, payments and front-desk queues keep moving.
Daxko Built a Back Office for the YMCA - Now It Wants the Rest of Fitness
For 28 years, Daxko has digitized the unglamorous machinery behind YMCAs, JCCs, gyms and studios. Its next act is harder: make a shelf of acquired products feel like one system - and teach that system to do the work.
The $14 Billion Workout: How ABC Fitness Became the Gym Industry’s Invisible Operating System
It started with one Arkansas gym owner chasing unpaid dues. Four decades, several acquisitions and $14 billion in annual payment volume later, ABC Fitness is trying to make the gym’s front desk disappear into software - without taking the human part of fitness with it.
Raklet
The Techstars-backed platform betting that a rowing club, a national trade association, and a paid newsletter all need the same thing: one place to hold their members, their money, and their events.
Four Ways to Build an Online Community That Actually Sticks
Personify, ToucanTech, Discourse and Forumbee all promise to gather your people in one place - but they pick very different people. Here is how the community-software field splits, and how to read it before you sign anything.
Open Social
Discover the world's only sovereign Community Collaboration Platform
Glue Up
The all-in-one engagement platform betting that associations and chambers of commerce are done stitching together a dozen disconnected tools.
Arketa
Arketa is an AI-powered operating system for boutique fitness and wellness businesses. Founded in 2020 by Rachel Lea Fishman and Josh Archer, the New York-based platform lets yoga, pilates, gym and recovery studios manage class booking, payments, memberships, on-demand video, courses, branded apps and marketing from a single dashboard. Arketa has processed nearly $500 million in transactions and supports thousands of studios and instructors, and raised a $15M Series A led by Inspired Capital in 2025.
Rinsed
Rinsed is a New York-based vertical SaaS company that builds a customer relationship management (CRM) platform purpose-built for the car wash industry. It plugs into a wash's existing point-of-sale hardware and helps operators grow and retain unlimited-wash membership subscriptions through automated email and text marketing, online sign-ups, churn-reduction tools, salesperson coaching, and business analytics. Founded in 2019 and backed by Founders Fund, Bedrock Capital, VMG Technology and Y Combinator, Rinsed serves more than 3,000 car washes across the U.S. and Canada.
Sera Systems
Sera Systems is a Dallas-based SaaS company that builds field service management (FSM) software for HVAC, plumbing, and electrical contractors. Founded in 2018 by longtime HVAC and plumbing contractor Billy Stevens, Sera combines scheduling, dispatching, invoicing, memberships, and financial reporting into one platform designed to raise contractors' operating margins. The company markets a measurable outcome: boosting customers' operating margins by more than 40% within six months. In May 2023 it closed an eight-figure Series B round funded entirely by home-service business owners.
Lava.ai
Lava.ai is a San Francisco software company that runs a Realtime AI customer-engagement platform for sports teams, live-event venues, retailers and large enterprises. Its engine ties together ticketing, point-of-sale, mobile wallets, apps, parking and live game feeds through 250+ integrations, then uses AI to deliver personalized offers, membership perks, stored-value rewards and clienteling 'in the moment.' Co-founded by TIBCO founder Vivek Ranadive and former TIBCO executive Wen Miao, Lava counts more than 50 franchises and brands - including the NBA, Real Madrid, the LA Rams and the Cleveland Browns - among its users.
Ticketure
Ticketure is a cloud-based, mobile-first ticketing, point-of-sale, and membership platform built specifically for museums, zoos, aquariums, gardens, and high-volume visitor attractions. It unifies advance and on-site ticket sales, timed entry, memberships, donations, and visitor data into one connected system, helping cultural institutions grow revenue and understand their audiences. Spun out of TixTrack as a standalone company in July 2025 with backing from Dahlia Equity Partners, Ticketure processes over 200 million visits and $1.5B+ in tickets annually for more than 100 institutions worldwide.