The AI notetaker that turned every customer call into a searchable, actionable record - and quietly became the brain behind Gainsight's push into agentic AI.
Gumdrop is a Boston-based AI meeting assistant that preps you before a meeting and handles the follow-up after it. It pulls context from past meetings, recent emails, and your contact history to build a short briefing that lands about five minutes before you walk in, then runs an AI notetaker during the call that turns spoken promises into a list of action items. Built by Kayak co-founder Paul English, it also handles the boring scheduling logistics through booking links and an email address you can CC to find a time.
Optiverse is a Swiss AI meeting platform that turns everyday conversations into structured, actionable work. Its assistant, OptiAgent, transcribes meetings, writes custom summaries, extracts action items, pushes updates into CRMs, and makes past calls searchable across a company. Founded in Zurich in 2024 by researchers from ETH Zurich, EPFL, MIT and HSG, the company positions itself as the 'digital brain of the enterprise' and reports supporting over 1,000 companies while emphasizing Swiss-hosted, privacy-first data handling.
Oliv AI is a San Francisco software company building a team of AI agents for revenue organizations. Instead of asking sales reps to log calls, update the CRM, and prep for meetings, Oliv's agents capture deal intelligence automatically from every meeting, call, and email, then keep Salesforce and HubSpot accurate, score deals against methodologies like MEDDICC and BANT, forecast pipeline, and coach reps. The pitch is blunt: grow revenue without growing headcount by letting agents own responsibilities end-to-end, not just complete one-off tasks.
Day AI is an AI-native CRM company building CRMx, a customer relationship platform designed for AI agents rather than manual data entry. Founded in 2023 by former HubSpot leaders Christopher O'Donnell and Michael Pici, Day AI automatically ingests conversations, emails and meeting notes to capture the 'why' behind every customer interaction, then answers plain-English questions like 'which accounts are showing churn signals?' in seconds. Backed by Sequoia with $24M total raised, it aims to turn CRM from a system of delayed data entry into a real-time intelligence layer.