luxury-retail
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Frank Berman
Frank Berman is the Executive Vice President and Chief Marketing Officer of Bloomingdale's, where he has spent his entire 30-plus year career - starting in 1991 as a housewares business manager and rising through buying and loyalty roles to lead marketing for the 150-plus-year-old luxury department store. He built his reputation on keeping the brand 'fun,' framing Bloomingdale's as a place to buy wants not needs, and steering high-profile experiential campaigns from rotating themed pop-ups to the Wicked-themed holiday takeover and the retailer's 150th anniversary gala.
Krista Mullen
Krista Fraioli Mullen is Chief Marketing Officer of Eleventy USA, LLC, the New York arm of the Milan-founded 'smart luxury' label Eleventy. She spent more than a decade at Harry Winston, climbing from US marketing coordinator to Director of US Marketing & Public Relations, learning to sell objects whose price is rarely printed. Educated in public relations at Hofstra University, she began her career in business development at Tangram International Exhibitions before moving into jewelry. At Eleventy she works on the American side of a brand that counts the United States as its largest market, roughly 45 percent of a business that reached about 125 million euros in 2025. Her public footprint is deliberately thin: one LinkedIn profile, no personal Instagram, no manifesto. In an industry that mistakes volume for influence, that is its own kind of statement.
Catalyst
Catalyst is a Jakarta-based holding company that builds and operates luxury lifestyle e-commerce platforms in Indonesia. It is the company behind Jamtangan.com, the country's leading online-and-offline watch retailer launched in 2014, and voila.id, an Indonesian luxury multibrand fashion destination. Catalyst pairs these consumer brands with an in-house Growth & Tech team that engineers the storefronts, apps, logistics and marketing systems behind them, blending online retail with a growing network of physical flagship and offline stores.
Nordstrom
Nordstrom is a Seattle-based fashion retailer that began as a single shoe store in 1901 and grew into one of America's best-known department store chains. It sells apparel, shoes, beauty, accessories and home goods across full-line Nordstrom stores, off-price Nordstrom Rack locations, small-format Nordstrom Local service hubs and its digital platforms. Long defined by high-touch customer service and a liberal returns culture, the company returned to family control in May 2025 when the Nordstrom family and Mexican retailer El Puerto de Liverpool took it private in a roughly $6.25 billion deal.
Oscar de la Renta
Oscar de la Renta is a New York luxury fashion house founded in 1965 by the Dominican-American couturier of the same name. Known for feminine, occasion-driven evening wear and bridal gowns rooted in European couture craftsmanship, the brand designs ready-to-wear, accessories, handbags, jewelry, fragrances and home goods. It has dressed first ladies, celebrities and society clients for six decades and today operates as a private, family-run business led by CEO Alex Bolen, selling through boutiques, department stores and its own e-commerce.
Leland Kass
Leland Kass is a New York based marketing executive and the Chief Marketing Officer of Lafayette 148 New York, the Brooklyn Navy Yard luxury womenswear house led by Deirdre Quinn. Kass built a career at the intersection of luxury retail and storytelling, with senior roles at Maria Tash, rag & bone, Saks Fifth Avenue and Conde Nast, plus an independent consulting practice, LKK Advisory. The through line is brand narrative, digital and e-commerce growth, and customer engagement for premium consumer brands.
Olga Dogadkina
Olga Dogadkina is the co-founder and CEO of Emperia, a London-based immersive commerce platform that builds virtual stores and 3D brand experiences for the world's biggest luxury and retail names, including Dior, Burberry, Bloomingdale's, Tommy Hilfiger, Harrods, Lacoste, Christie's and Dom Pérignon. Named to the Forbes 30 Under 30 Retail & Ecommerce list in 2025, she started Emperia in 2018 after trying VR for the first time on a Microsoft fashion project and deciding it would change the way people shop.
Jenkin Richard
Jenkin Richard is the co-founder and CEO of ChatLabs, an AI platform that turns social media traffic into personalized, on-brand shopping journeys for luxury and consumer brands. Incubated inside LVMH's innovation accelerator, ChatLabs raised a $3.2M seed round led by Silicon Road Ventures in December 2024 and counts LVMH houses like Dior and Tiffany, plus Kering, Richemont and Samsung among its partners. Before ChatLabs, Richard founded and served as CTO of the social commerce firm Chatly, which was acquired by Salesforce. He holds an MBA from MIT's Sloan School and an undergraduate degree from UC Berkeley.
ChatLabs
ChatLabs is an AI company that helps consumer and luxury brands turn social-media attention into commerce. It began as the self-described first AI-powered social commerce platform, building hyper-personalized 'Social eXperiences' that carry shoppers from an Instagram or Facebook ad into a native-feeling, brand-controlled experience. It has since expanded into an AI product photography and brand creative studio that generates studio-quality product images, lifestyle visuals and performance ads without traditional photoshoots. Incubated by LVMH's innovation accelerator and a winner of the 2023 LVMH Data & AI Innovation Award, ChatLabs counts brands across the LVMH Group, plus Samsung Electronics and others, among its users.