luxury-retail

(5)
Legend
Frank Berman
Executive · Operator · Creator

Frank Berman

Frank Berman is the Executive Vice President and Chief Marketing Officer of Bloomingdale's, where he has spent his entire 30-plus year career - starting in 1991 as a housewares business manager and rising through buying and loyalty roles to lead marketing for the 150-plus-year-old luxury department store. He built his reputation on keeping the brand 'fun,' framing Bloomingdale's as a place to buy wants not needs, and steering high-profile experiential campaigns from rotating themed pop-ups to the Wicked-themed holiday takeover and the retailer's 150th anniversary gala.

frank-berman · bloomingdalesRead →
Legend
Krista Mullen
Executive · Operator · Creator

Krista Mullen

Krista Fraioli Mullen is Chief Marketing Officer of Eleventy USA, LLC, the New York arm of the Milan-founded 'smart luxury' label Eleventy. She spent more than a decade at Harry Winston, climbing from US marketing coordinator to Director of US Marketing & Public Relations, learning to sell objects whose price is rarely printed. Educated in public relations at Hofstra University, she began her career in business development at Tangram International Exhibitions before moving into jewelry. At Eleventy she works on the American side of a brand that counts the United States as its largest market, roughly 45 percent of a business that reached about 125 million euros in 2025. Her public footprint is deliberately thin: one LinkedIn profile, no personal Instagram, no manifesto. In an industry that mistakes volume for influence, that is its own kind of statement.

krista-mullen · krista-fraioli-mullenRead →
Legend
Leland Kass
Executive · Operator · Creator

Leland Kass

Leland Kass is a New York based marketing executive and the Chief Marketing Officer of Lafayette 148 New York, the Brooklyn Navy Yard luxury womenswear house led by Deirdre Quinn. Kass built a career at the intersection of luxury retail and storytelling, with senior roles at Maria Tash, rag & bone, Saks Fifth Avenue and Conde Nast, plus an independent consulting practice, LKK Advisory. The through line is brand narrative, digital and e-commerce growth, and customer engagement for premium consumer brands.

leland-kass · chief-marketing-officerRead →
Legend
Olga Dogadkina
Founder · Executive · Operator

Olga Dogadkina

Olga Dogadkina is the co-founder and CEO of Emperia, a London-based immersive commerce platform that builds virtual stores and 3D brand experiences for the world's biggest luxury and retail names, including Dior, Burberry, Bloomingdale's, Tommy Hilfiger, Harrods, Lacoste, Christie's and Dom Pérignon. Named to the Forbes 30 Under 30 Retail & Ecommerce list in 2025, she started Emperia in 2018 after trying VR for the first time on a Microsoft fashion project and deciding it would change the way people shop.

emperia · virtual-realityRead →
Legend
Jenkin Richard
Founder · Executive · Operator

Jenkin Richard

Jenkin Richard is the co-founder and CEO of ChatLabs, an AI platform that turns social media traffic into personalized, on-brand shopping journeys for luxury and consumer brands. Incubated inside LVMH's innovation accelerator, ChatLabs raised a $3.2M seed round led by Silicon Road Ventures in December 2024 and counts LVMH houses like Dior and Tiffany, plus Kering, Richemont and Samsung among its partners. Before ChatLabs, Richard founded and served as CTO of the social commerce firm Chatly, which was acquired by Salesforce. He holds an MBA from MIT's Sloan School and an undergraduate degree from UC Berkeley.

chatlabs · chatlyRead →