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PersonFounderExecutive

Romain Lapeyre is the Co-founder and CEO of Gorgias, the AI-powered customer experience platform built for ecommerce brands. Founded in Paris in 2015 with co-founder Alex Plugaru and later relocated to San Francisco, Gorgias has grown to serve 16,400+ merchants including Glossier, Steve Madden, and Dollar Shave Club, reaching $80M ARR with roughly 520 employees and $103M+ in total funding. Lapeyre studied at HEC Paris and has built Gorgias using a data-driven, partner-led growth model - scaling to 10,000+ customers without traditional cold calling.

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