Tyler Technologies built a $2.3 billion business in the least glamorous corner of software: the machinery of government. Its advantage is not a single killer app, but a web of systems that makes switching difficult and public work increasingly connected.
Promise is an Oakland-based govtech company that modernizes how government agencies and utilities collect payments and distribute benefits. Founded in 2017 by Phaedra Ellis-Lamkins and Diana Frappier, it offers flexible, interest-free repayment plans, AI-powered fraud detection, automated benefits distribution, and income verification - all designed to make public systems work better for both agencies and the residents they serve.