frontline-employee-experience
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Harri
Harri is a cloud-based human capital management and workforce management platform built specifically for the hospitality and frontline service industries. Founded in 2012 by hospitality operators, it unifies talent acquisition, onboarding, scheduling, time and attendance, compliance, and employee engagement into a single mobile-first system. Harri serves enterprise restaurants, hotels, and retailers - powering the operational backbone for tens of thousands of locations and millions of frontline workers, helping high-turnover, multi-location businesses hire faster, control labor costs, and keep teams engaged.
YOOBIC
YOOBIC is a frontline employee experience platform that unifies task management, communications, and mobile learning in a single app for retail, hospitality, grocery, and other deskless workforces. Founded in London in 2014 by brothers Fabrice, Avi, and Gilles Haiat, the company helps head offices push consistent store execution while giving frontline teams the tools, training, and information they need to serve customers. YOOBIC has layered generative AI across its platform - including its NEO assistants and Store Manager Copilot - and is used by 350+ enterprise brands and around 2 million users across roughly 80 countries.
Fabrice Haiat
Fabrice Haiat is the co-founder and CEO of YOOBIC, a frontline employee experience platform used by more than 200 global brands including Boots, Lancome, Lacoste, Peloton, Puma and Sanofi. A Ecole Centrale Paris engineer and former McKinsey consultant, he built and sold energy-monitoring company Vizelia to Schneider Electric before launching YOOBIC in 2014 with his two brothers, Avi and Gilles. He argues that store and warehouse staff are assets rather than resources, and has raised roughly $80 million to digitize communication, training and task management for the world's deskless workers.
Luke Fryer
Luke Fryer is the founder and CEO of Harri, a New York-based workforce management and human capital management platform built for the hospitality industry and other service-driven businesses. A former restaurateur who opened Australia's first Burger King franchise and later held the Australian rights to wagamama, Fryer moved to New York in 2007 and co-founded Harri in December 2011 to fix the fragmented, low-tech process of finding, hiring, scheduling and retaining frontline workers. Today Harri serves over 500 enterprise customers across 35,000+ restaurant and hotel locations and roughly four million hospitality employees, and in 2023 it raised $43 million in growth equity to expand its AI capabilities and move into retail and healthcare.