The software that hires, schedules, and keeps the people behind your favorite restaurants and hotels - built by operators who lived the Saturday dinner rush.
Most diners will never see Harri, and that is rather the point. When a host seats a table, when a line cook picks up an extra Friday shift, when a hotel front desk swaps a schedule at the last minute - a good deal of that motion is coordinated by software that stays deliberately out of view. Harri, founded in New York in 2012, is that software: a human capital management and workforce management platform built specifically for the people who run hospitality.
The company grew out of a simple frustration. Its founders, led by CEO Luke Fryer, came to the problem with more than twenty years of quick-service restaurant experience between them, and they looked at the HR tools on offer and concluded they had clearly been designed by people who had never worked a dinner rush. Hourly staff, high turnover, tight labor budgets, and a thicket of local compliance rules do not fit neatly into software built for office knowledge workers.
So Harri built its own. The platform pulls the whole employee lifecycle into a single mobile-first system: attracting and hiring candidates, digitizing onboarding, building schedules against forecasted demand, tracking time and attendance, handling compliance, and keeping teams engaged once they are hired. The pieces are designed to hand off to one another, because the gaps between separate tools are exactly where a restaurant's margin tends to leak.
The scale is the surprise. Harri today serves as the operational backbone for more than 60,000 locations, and on any given day more than half a million people clock in or get scheduled through it - a population larger than most mid-sized cities. Roughly six million frontline workers sit on the platform. Hotels and restaurants make up about 80 percent of the customer base, from independent groups to enterprise brands like Jersey Mike's, The Ivy, and Côte Brasserie.
Growth has followed. The company reported around $149 million in revenue in 2024, up from roughly $109 million the year before, and in October 2023 it raised $43 million in growth equity from Atalaya and Golub Capital. Then, in a signal worth reading closely, payroll giant ADP chose not to compete - it invested through ADP Ventures in early 2025 and, by that November, the two had shipped a joint product connecting ADP's payroll with Harri's workforce platform.
Harri packages the messy realities of frontline labor into four connected jobs - and one login for the manager who has to do all of them at once.
High-volume applicant tracking, multi-channel job broadcasting, a candidate CRM, and digitized onboarding built for the pace of hospitality hiring.
Smart scheduling, shift management, labor forecasting, and time-and-attendance capture that ties staffing to real demand and controls labor cost.
Automated labor-law compliance for high-turnover, multi-jurisdiction operators juggling dozens of locations and rule sets at once.
Team communication, sentiment analysis, referral tools, and Harri IQ - an AI-powered analytics layer turning workforce data into decisions.
Broad HCM platforms like Workday, UKG, ADP, and Paycor can run any company's HR. Hospitality-focused tools like 7shifts, Deputy, and Fourth handle scheduling. Harri's bet is that the industry needs both jobs done together, tuned to its own realities.
The founding team drew on 20+ years of quick-service restaurant experience before writing a line of code. In vertical software, that domain empathy is the product.
Hiring, scheduling, compliance, and engagement live in a single platform, so the handoffs where margin leaks are handled inside one system of record.
Half a million daily clock-ins feed Harri IQ, giving managers AI-driven, searchable insight into labor patterns most tools never see.
Rather than compete, ADP invested and co-built. Toast and ThoughtSpot plug in too - Harri sits at the center of an integration ecosystem.
Series B / growth equity of $43M closed October 2023, led by Atalaya Capital Management and Golub Capital. ADP Ventures added a strategic investment in February 2025. Revenue figures via GetLatka; funding totals reported between roughly $73M and $110M across data providers.
Luke Fryer and fellow hospitality operators launch Harri to fix frontline HR for the service industry.
The platform ships high-volume applicant tracking and candidate management built for hospitality hiring.
Smart scheduling, labor forecasting, and time-clock capture arrive to control labor cost against demand.
Team communication and employee sentiment tools are added to attack frontline turnover directly.
Harri raises growth equity from Atalaya and Golub Capital and launches its AI-powered analytics layer.
ADP Ventures invests, the two co-launch a unified payroll + workforce product, and Harri debuts autonomous AI agents.
ADP Ventures invested in 2025, then co-launched a unified hospitality experience connecting ADP Workforce Now payroll with Harri's workforce platform.
Integrated workforce management with Toast's POS so multi-unit groups can tie labor cost and employee performance to real sales data.
Powers Harri IQ's self-service analytics, giving managers AI-driven, searchable answers about their workforce.