digital-self-service
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Callvu and the call that became a form
A ringing phone used to mean a queue. Callvu turns routine calls into short digital tasks - and now wants to make sure AI can finish the complicated ones without skipping the rules.
Jadu and the 50p council enquiry
At Wigan, a highways enquiry went from £7 to 50p. Behind that small number is Jadu’s bigger business: connecting public websites to the people and systems that actually get things done.
The Parts Manual Was Wrong Before Delivery. GenAlpha Turned It Into a Store.
A Wisconsin team of former manufacturing insiders built Equip360 around an unglamorous truth: the hardest part of selling a replacement part is often identifying it. Their answer connects exploded drawings, serial numbers and live ERP data to the buy button.
The Challenger Optus Couldn't Beat - So It Bought Instead
amaysim spent a decade undercutting Australia's big telcos with no-contract SIM plans and a name that promised things stay amazingly simple. In 2021 the network it rode on paid A$250 million to own it.