A home test kit solved the appointment problem. Then LetsGetChecked started buying the pieces needed to turn a result into care.
The prescription is the easy part. Capsule built a pharmacy around everything that happens next - and discovered how much work it takes to make medicine feel effortless.
Truepill built the pharmacy behind other people’s health brands. Its expansion, retreat and second life inside Fuze Health reveal how much work hides behind a convenient prescription.
A broken escalator and an empty shelf gave a former investor his first clue. A decade later, the more revealing story is how Eric Kinariwala learned to build a company as carefully as a product.
She learned pharmacy from the counter outward, then helped rebuild it from the phone inward. At Capsule, Sonia Patel Jain made an old profession feel newly personal.
BlinkRx is the enterprise platform of New York-based Blink Health, founded by brothers Geoffrey and Matthew Chaiken. Billed as a 'pharma-to-patient cloud,' it lets pharmaceutical manufacturers run the entire prescription journey - pricing, prior authorization, copay assistance, fulfillment, free home delivery, and adherence support - on a single system. Its consumer side offers cash-pay discounts and an online pharmacy. The company says it supports millions of patients across all 50 states and has raised hundreds of millions in venture funding.

Geoffrey Chaiken is the co-founder and CEO of BlinkRx (Blink Health), a New York-based digital health company rebuilding how prescription drugs get priced, paid for, and delivered. The son and grandson of physicians, he gave up a career in medicine to attack what he calls the real bottleneck in healthcare - not discovering new cures, but getting existing ones into patients' hands at a fair price. With his younger brother Matthew, he has raised more than half a billion dollars to digitize both the patient front end and the pharmaceutical industry's back end, partnering with drug makers and tens of thousands of pharmacies to strip middlemen out of the medication supply chain.
Koala Health is a Boston-based digital pet pharmacy built by alumni of PillPack (acquired by Amazon). It packages and delivers chronic pet medications organized by date and time, connecting pet parents directly with their veterinarians through a mobile-first experience. The platform reaches 80+ million pet owners across all 50 states and integrates with more than 25,000 independent veterinary clinics.
Gavin Cotter is the founder and CEO of Koala Health, a Boston-based digital pet pharmacy that delivers chronic pet medications through a mobile-first platform built to work directly with pet parents and their veterinarians. An MIT-trained mechanical engineer turned operations leader, he cut his teeth scaling PillPack's pharmacy operations before Amazon acquired it, then reassembled a core PillPack crew in 2021 to do for animals what PillPack did for people: make managing medications boring, easy, and reliable. Koala has since expanded to all 50 states and raised a $20M Series B led by Valspring Capital in 2025.