ModSquad

ModSquad is a Sacramento-based digital engagement company that provides on-demand customer support, content moderation, trust and safety, community management, and social media services for global brands. Founded in 2007 as Metaverse Mod Squad, it built a distributed network of vetted freelance moderators - called Mods - spread across 90+ countries and 55+ languages, letting clients scale coverage up and down without the overhead of a traditional call center. Its clients range from game studios and children's entertainment to e-commerce, media, and the U.S. Department of State.