conversational-commerce
(24)
Certainly Wants Your Chatbot to Finish the Job
The Copenhagen company has spent nine years teaching support bots to do more than apologize. Its new pitch is simple: connect the systems, set the guardrails, and let the agent close the loop.
Jelou Wants to Run a Bank Inside Your WhatsApp Chat
In Latin America, hundreds of millions of people run their lives inside a chat window. A Guayaquil-born startup just raised $10 million to make that window verify identity, sign contracts, and approve loans - without anyone leaving the conversation.
Bloomreach Wants to Be the Brain Behind Every Shopping Cart
The company that began by fixing bad search results now wants to coordinate every digital conversation between a brand and a shopper. Its wager is that the best commerce AI will know the catalog, the customer, and the merchant's rules at the same time.
Easyrewardz Software Services
The Gurugram software company has spent more than a decade turning scattered purchases, messages and complaints into a single customer story - then helping brands decide what to do next.
respond.io
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns.
Smartsupp
The Brno company behind the two-eyed chat widget bootstrapped its way to 100,000 customers - now it is betting that an AI named Mira can sell shoes better than a call center.
Rasayel Bet the Company on WhatsApp Closing B2B Deals
Founded by a bootstrapper in a south Ireland fishing town, Rasayel turns WhatsApp into a sales channel that syncs with HubSpot - and it did it without raising a dollar.
Chative Wants Your DMs to Do the Selling
A 13-person team split between Singapore and Da Nang built an AI-run inbox that turns Facebook, Instagram and WhatsApp chats into checkouts. The pitch is blunt: sell more, hire less.
Text Bet Its Whole Name on Turning Chat Into Cash
The Polish company once called LiveChat dropped its most recognizable word to become Text, then rebuilt customer service as a revenue engine. Comm100, SleekFlow and Gorgias are chasing the same idea from different corners of the market.
Smartsupp Turned a Brno Chat Widget Into Europe's Sales Sidekick
Founded in 2013 above a lecture hall at Brno University of Technology, Smartsupp built a live chat that quietly runs on tens of thousands of European online stores - and now ships an AI shopping assistant named Mira.
Chative Wants Your Whole Inbox In One Yellow Bubble
The Singapore-built messaging platform folds Facebook, Instagram, Shopify and website chat into a single inbox, then points an AI agent at it - starting free for three seats.
SleekFlow Wants Your Inbox to Close the Sale, Not Freshworks
The Singapore- and Hong Kong-based conversational commerce startup turned WhatsApp threads into a checkout counter. Now, backed by Tiger Global and Atinum, it is betting AI agents can sell and support in the same breath the incumbents keep separate.
LivePerson
Three decades after it put a live human behind the website chat window, LivePerson is betting the whole company on AI agents that talk back.
How Smartsupp Turned a Free Chat Box Into an AI Sales Assistant
Three engineers from Brno built a live chat anyone could switch on for free, stayed profitable without chasing venture money, and now let an AI named Mira answer most of the questions their 100,000 webshops get.
Chative.IO
An AI-powered omnichannel inbox that turns messaging apps into a storefront - letting small teams sell, support and retain customers from a single screen.
Zbooni
Zbooni is a Dubai-based conversational commerce platform that lets businesses capture orders, send invoices, and accept payments directly inside messaging and social apps like WhatsApp, Instagram, and Facebook Messenger. Founded in 2016 by Ramy Assaf and Ashraf Atia, the company champions what it calls cCommerce - selling through the chat window customers already use - and provides merchants a mobile business dashboard, payment links, and its own payment gateway across the UAE, Saudi Arabia, Jordan, and Egypt.
Wizard
Wizard is an AI-native shopping agent that turns online buying into a single conversation. It interprets natural-language requests, searches across websites, customer reviews, editorial and social content, and returns a tightly curated set of products - usually a top five - then lets shoppers complete the purchase through native checkout without leaving the app. Cofounded by CEO Melissa Bridgeford and chairman Marc Lore, the New York company launched publicly in February 2026, beginning with electronics and a native checkout integration with Best Buy.
Manychat
Manychat is a no-code chat marketing platform that lets businesses and creators automate conversations across Instagram, WhatsApp, Facebook Messenger, TikTok, SMS and email. Built around a visual drag-and-drop Flow Builder, it turns DMs, comments and messages into automated lead capture, sales and support flows. Founded in 2015 and now used by roughly 1.5 million customers in 170+ countries, Manychat sends billions of messages a year and has driven more than $10 billion in user sales. In 2025 it raised $140M led by Summit Partners to push deeper into AI-driven customer engagement.
Wati
Wati is an AI-powered customer engagement platform built on the WhatsApp Business API. Founded in 2020, it gives small and medium businesses a low-code way to run marketing, sales, and support conversations at scale - a shared team inbox, no-code chatbot builder, broadcast campaigns, and AI support agents trained on a company's own documents. Wati serves more than 16,000 businesses across 100+ countries and is backed by Tiger Global, Sequoia, DST Global, and Shopify.
Melissa Bridgeford
Melissa Bridgeford is CEO and cofounder of Wizard, an AI-native shopping agent she runs with Marc Lore that emerged from stealth in February 2026 after nearly five years of private development. Wizard aims to replace endless e-commerce scrolling with a chat interface that searches the web, ranks products with zero paid placements, and checks out on your behalf. Before Wizard, Bridgeford founded Stylust in Austin, a text-based conversational shopping company that was folded into Wizard as its technical and human foundation. Earlier she spent almost a decade in finance at Guggenheim Partners and at Cain Hoy Enterprises.
Super.com
Super.com is a savings super app that helps everyday Americans save, earn, and build credit. Born in 2016 as SnapTravel - a chatbot that sold hotel rooms over SMS and Facebook Messenger - it rebranded to Snapcommerce in 2020 and then Super.com in late 2022, expanding from travel deals into fintech with SuperCash (a credit-building charge card), SuperTravel, SuperShop, and the Super+ membership.
Connectly.ai
Connectly is a San Francisco AI startup that turns WhatsApp, Instagram, SMS and RCS threads into a real sales channel. Its Sofia AI agent talks to shoppers in natural language, recommends products, recovers carts, and hands off to humans when needed. The company raised a $20M Series B led by Alibaba in September 2024 and works with retailers and consumer brands across Latin America, the US, and Asia.
Stefanos Loukakos
Stefanos Loukakos is the Co-founder and CEO of Connectly.ai, a San Francisco-based AI conversational commerce platform that raised a $20M Series B led by Alibaba in September 2024, bringing total funding to $37.2M at ~$100M valuation. A native of Greece, he previously served as Head of Facebook Messenger Business and Director of Blockchain at Meta, and as Country Director of Google Greece. He built Connectly to let retailers sell through WhatsApp, Instagram, SMS, and web chat - turning customer messages into revenue.
Vincent Yang
Vincent Yang is the co-founder and CEO of Firework, the world's largest AI-powered video commerce platform. A serial entrepreneur with a Stanford MBA, he previously co-founded EverString (acquired by ZoomInfo) and built a career spanning investment banking at J.P. Morgan and venture investing at Summit Partners. At Firework, Yang raised $270M+ in funding - including a $150M SoftBank Vision Fund 2-led Series B - and built a platform used by 1,500+ global brands to embed shoppable live and short-form video directly on their owned digital properties. Named to Ad Age's Tech Power List 2024, he is now betting on agentic AI as the next frontier of commerce.