conversational-commerce
(13)
Jelou Wants to Run a Bank Inside Your WhatsApp Chat
In Latin America, hundreds of millions of people run their lives inside a chat window. A Guayaquil-born startup just raised $10 million to make that window verify identity, sign contracts, and approve loans - without anyone leaving the conversation.
Bloomreach Wants to Be the Brain Behind Every Shopping Cart
The company that began by fixing bad search results now wants to coordinate every digital conversation between a brand and a shopper. Its wager is that the best commerce AI will know the catalog, the customer, and the merchant's rules at the same time.
Easyrewardz Software Services
The Gurugram software company has spent more than a decade turning scattered purchases, messages and complaints into a single customer story - then helping brands decide what to do next.
respond.io
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns.
Smartsupp
The Brno company behind the two-eyed chat widget bootstrapped its way to 100,000 customers - now it is betting that an AI named Mira can sell shoes better than a call center.
LivePerson
Three decades after it put a live human behind the website chat window, LivePerson is betting the whole company on AI agents that talk back.
Chative.IO
An AI-powered omnichannel inbox that turns messaging apps into a storefront - letting small teams sell, support and retain customers from a single screen.
Zbooni
Zbooni is a Dubai-based conversational commerce platform that lets businesses capture orders, send invoices, and accept payments directly inside messaging and social apps like WhatsApp, Instagram, and Facebook Messenger. Founded in 2016 by Ramy Assaf and Ashraf Atia, the company champions what it calls cCommerce - selling through the chat window customers already use - and provides merchants a mobile business dashboard, payment links, and its own payment gateway across the UAE, Saudi Arabia, Jordan, and Egypt.
Wizard
Wizard is an AI-native shopping agent that turns online buying into a single conversation. It interprets natural-language requests, searches across websites, customer reviews, editorial and social content, and returns a tightly curated set of products - usually a top five - then lets shoppers complete the purchase through native checkout without leaving the app. Cofounded by CEO Melissa Bridgeford and chairman Marc Lore, the New York company launched publicly in February 2026, beginning with electronics and a native checkout integration with Best Buy.
Manychat
Manychat is a no-code chat marketing platform that lets businesses and creators automate conversations across Instagram, WhatsApp, Facebook Messenger, TikTok, SMS and email. Built around a visual drag-and-drop Flow Builder, it turns DMs, comments and messages into automated lead capture, sales and support flows. Founded in 2015 and now used by roughly 1.5 million customers in 170+ countries, Manychat sends billions of messages a year and has driven more than $10 billion in user sales. In 2025 it raised $140M led by Summit Partners to push deeper into AI-driven customer engagement.
Wati
Wati is an AI-powered customer engagement platform built on the WhatsApp Business API. Founded in 2020, it gives small and medium businesses a low-code way to run marketing, sales, and support conversations at scale - a shared team inbox, no-code chatbot builder, broadcast campaigns, and AI support agents trained on a company's own documents. Wati serves more than 16,000 businesses across 100+ countries and is backed by Tiger Global, Sequoia, DST Global, and Shopify.
Super.com
Super.com is a savings super app that helps everyday Americans save, earn, and build credit. Born in 2016 as SnapTravel - a chatbot that sold hotel rooms over SMS and Facebook Messenger - it rebranded to Snapcommerce in 2020 and then Super.com in late 2022, expanding from travel deals into fintech with SuperCash (a credit-building charge card), SuperTravel, SuperShop, and the Super+ membership.
Connectly.ai
Connectly is a San Francisco AI startup that turns WhatsApp, Instagram, SMS and RCS threads into a real sales channel. Its Sofia AI agent talks to shoppers in natural language, recommends products, recovers carts, and hands off to humans when needed. The company raised a $20M Series B led by Alibaba in September 2024 and works with retailers and consumer brands across Latin America, the US, and Asia.