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Richard Pennington and the promise that got bigger
FourNet began with four founders and one customer. Twenty-one years later, Richard Pennington is steering a business of around £65 million towards AI, with the same awkward question at its heart: who takes responsibility when the technology has to work?
James Barham and the business of knowing less
He helped build PCI Pal around a simple proposition: a payment can succeed without a call centre seeing your card details. A move to Charlotte, a network of partners and the arrival of conversational AI have given that idea a much larger stage.
Martin Taylor and the paperweight that earned its keep
An obsolete prototype sits behind an unusually useful lesson. For Content Guru co-founder Martin Taylor, three decades in communications have meant knowing when to build, when to change direction and when to stop.
Elite Group sells the part of the cloud that still needs people
The Lancashire communications provider builds its case in the awkward details: overloaded inboxes, roaming SIMs and phone systems that cannot follow staff home. Its business is making somebody else’s technology work in the real world.
Charterhouse Is the Plumbing Behind Britain’s Hybrid Office
The London technology group has spent three decades turning phones, networks, meeting rooms and security into one managed service. Its most persuasive product is not a box or an app - it is having one number to call when the whole stack misbehaves.