
From Shanghai to Harvard Business School and Toronto, Long Lu has worked across energy, technology and business design. Along the way, he has kept asking a deceptively practical question: what should a successful career make room for?
An app for plumbers. A book built by 470 contributors. A consultancy forced to rethink itself. Patrick van der Pijl has spent his career putting business ideas where customers can argue with them.
A pipe maker wanted a new factory. Business Models Inc. helped it see a different opportunity: teach the people fitting the pipes. Inside a consultancy that makes strategy answer to the customer.

She helped make design useful inside enormous companies. Then an old friend handed her a startup-sized problem - and Roberts began prototyping the business, the team, and herself.