At Sound Credit Union in Washington, the problem was visible on the road. People were financing cars at buy-here-pay-here lots, paying punishing rates, then facing repairs they could scarcely afford. Tammie Atoigue, the credit union’s vice president of consumer lending, described the situation in a 2023 Open Lending case study: “We were seeing people in our community pay 25-30%”. The institution wanted to lend to more of them. Wanting to help, however, does not settle a credit committee’s questions.
Open Lending offered a way to connect the two conversations. Its Lenders Protection platform combined a calculation of loan risk with insurance against default. Sound implemented it in six weeks. The company’s case study reported $1 million to $3 million in monthly auto lending through the program. The telling detail was operational: Sound said it had not added collections staff to handle it. The appeal included less everyday administrative work.
- Auto-loan decisioning, risk-based pricing and default insurance.
- Financial institutions pay; their customers borrow.
- Insurance reduces exposure; credit performance still matters.
- ANV took it private in July 2026; Ross Jessup returned as CEO in October.
The interest rate has a job to do
Open Lending sells to the institution behind the loan. Credit unions, regional banks, finance companies and automakers’ captive lenders use its technology; borrowers still apply through their lender. Its original territory is the near-prime and non-prime market, where a credit score can make an otherwise ordinary car purchase expensive or impossible.
Lenders Protection recommends a rate that accounts for a particular institution’s funding, acquisition and servicing costs, together with its desired return. It also arranges default coverage from third-party insurers. The software helps determine whether a loan can work economically before the lender commits its money. Open Lending advertises decisions in under five seconds.
That combination distinguishes it from a standalone credit score or a rule inside a loan origination system. A score estimates risk. This product connects the estimate to a price and an insurance policy. The alternative might be an institution’s own underwriting rules, another decisioning vendor, or declining the application. Those choices solve different portions of the same problem.
- 01LenderSets costs & return target
- 02Open LendingModels risk & prices loan
- 03InsurerProvides defined default cover
“No upfront costs” still has a price
The company markets Lenders Protection without startup or maintenance charges. Premiums and program fees apply to loans the lender funds and insures, with program costs incorporated into the interest rate. Adoption therefore avoids a large initial software bill, but every funded loan has economics to examine.
In the first quarter of 2026, Open Lending reported average program fee revenue of $538 per certified loan. That is a reported average, not a universal price quote or the total cost including insurance. The distinction matters when a lender is comparing a promising demonstration with an actual portfolio.
Open Lending also earns insurance profit share and claims administration revenue. It sits between lending, software and insurance, with income tied partly to how insured loans perform. Integrations are central to that position. Sound used MeridianLink’s existing loan origination system. Open Lending’s partner roster also includes other origination platforms, credit bureaus and insurers. Getting into the workflow is part of the product.
“Filing claims is extremely easy.”
Tammie Atoigue · Sound Credit Union · 2023
The $81.3 million correction
Here is where the neat diagram becomes an untidy business. In the fourth quarter of 2024, Open Lending reduced estimated profit share revenue by $81.3 million. Defaults and delinquencies on earlier loans had undermined the profits it expected from insurance arrangements. This was an accounting revision to expected revenue, not a newly announced customer fee.
The company identified several sources of trouble. Loans made when used-car prices were unusually high in 2021 and 2022 deteriorated as vehicle values fell. Later loan groups exposed weaknesses involving credit-builder tradelines and borrowers with limited positive credit histories. The assumptions about repayment and collateral proved less dependable than anticipated.
The response changed which business the system accepted and how it priced risk. Subsequent company filings described surcharges on identified credit-builder accounts and sharply reduced exposure to borrowers with extremely thin credit files. The practical lesson is uncomfortable for any automation pitch: learning from outcomes can mean approving fewer applications.
In 2025, certified loans fell to 97,348 from 110,652 in 2024. Revenue nevertheless rose to $93.2 million as the prior year’s large negative estimate revision stopped dominating the comparison. A revenue rebound and expanding loan volume are different achievements. Open Lending still reported a $4.2 million annual net loss.
2025 vs. 2024
A second product widens the conversation
In November 2025, Open Lending launched ApexOne Auto, extending decisioning into prime lending and positioning the combined product range across the credit spectrum. Existing loan origination systems remain in place. The ambition is to automate more decisions inside them, using pricing and risk models rather than asking institutions to rebuild their operations.
Nutmeg Credit Union supplied an early example of that expansion. Already using Lenders Protection, it adopted ApexOne Auto in June 2026. Its stated reasons were faster decisions, more consistent workflows and improved efficiency. That is evidence of a customer buying another product; it does not, by itself, establish a measured improvement in lending outcomes.
The company’s experience includes a millionth certified auto loan announced in December 2024. Scale gives its models loan-performance history to learn from. The 2024 correction also demonstrates why having a large dataset cannot guarantee that tomorrow’s borrowers or vehicle prices will behave like yesterday’s.
The founder comes back to an insurance business
Founded in Austin in 2000, Open Lending was built by John Flynn, Ross Jessup and Sandy Watkins. It reached public markets through a 2020 combination with Nebula Acquisition Corporation. Six years later, its ownership moved closer to the insurance side of its identity.
ANV completed its acquisition on July 30, 2026, making Open Lending private. The agreed cash price was $3.15 per share. On October 15, co-founder Jessup returned as chief executive, with Massimo Monaco named president. The appointments placed a familiar operator in charge of a business now inside ANV’s Credit & Protection platform.

For a lender considering the approach, the useful part to copy is the sequence: define the desired return, include the full cost of lending, arrange risk protection and follow actual repayment results. It requires funding capacity, usable data, working integrations and insurance that fits the loans. Falling collateral values, weak borrower signals or costly coverage can upset the calculation. The ambition survives the caveat: more people can get a car when the institution can make the numbers work.