A food factory can run out of bandwidth before it runs out of ingredients. Conagra’s plants were pushing against 10-20 Mbps connections, according to Momentum’s customer case study. When the network struggled, production was exposed. Somewhere between the data center and the factory floor, a telecommunications decision had become a food-making problem.
- Momentum sources and manages business networks across countries.
- Its voice and collaboration business moved to CallTower in October 2026.
- Its pitch: coordinate the carriers, engineering and support behind the connection.
Momentum replaced that constrained architecture with 100 Mbps dedicated internet at roughly 40-45 Conagra locations and SD-WAN appliances. The case study reports about $2 million in annual savings after leaving MPLS and other services, with new connections arriving in 30-60 days instead of 90-120. These are customer-specific results, reported by the provider. Their significance is wonderfully concrete: the factory gets on with making food.
Annual savings after moving away from MPLS and other services.
A company changes its center of gravity
That story is a useful introduction to Momentum today, because an older introduction would send you to the wrong department. On October 1, 2026, CallTower completed its acquisition of Momentum’s cloud voice and collaboration business. More than 3,500 customers and over 250 employees moved with it. Momentum continues independently, retaining global network connectivity and managed services.
Teams Phone, Operator Connect, SIP trunking, contact center tools, recording and fax now sit with CallTower. Internet access, SD-WAN, SASE, cloud connectivity and monitoring stay with Momentum. For a customer buying both, the distinction reaches the invoice: voice billing moves to CallTower; network billing remains with Momentum.
“It allows us to focus fully on global network connectivity”
Todd Zittrouer, CEO · October 2026 transaction announcement
There is a business argument inside that separation. Enterprise applications keep multiplying, but every application still needs a dependable path between people, sites and clouds. Momentum’s remaining business concentrates on designing those paths, getting them installed and taking responsibility when something interrupts them. The everyday work is less photogenic than a new app. It also determines whether the app opens.
Someone has to own the messy middle
Consider the procurement problem. One office can buy a connection from a local carrier. A company spanning countries encounters different carriers, construction schedules, access technologies and support arrangements. Momentum acts as an aggregator: it sources connectivity market by market and combines it with engineering and management. Its current website reports access to more than 750 carriers and service providers.
The product menu follows that job. Dedicated internet and broadband provide access. Fiber, Ethernet and point-to-point links connect locations. Wireless and satellite offer additional access or backup options. SD-WAN controls how traffic uses available connections; SASE combines networking with cloud-delivered security. Monitoring keeps watch after installation, when the cheerful project presentation has long since disappeared.
Momentum manages platforms from Juniper, Cisco Meraki, Arista and Cato. That gives buyers choices within the service. It also clarifies where the expertise sits: selecting an architecture, configuring it, coordinating the underlying circuits and operating the result. Competitors can offer similar technologies. The meaningful comparison is the proposed design and the responsibility each provider accepts for it.
Cloud Exchange offers a particularly tidy example. Momentum connects a customer’s existing data center to a fabric, then provisions private virtual connections to cloud providers. Adding another cloud can use the existing port rather than trigger another physical circuit order. For a business using several clouds, that changes the amount of plumbing each new workload requires.
The acquisitions bought more than a map
Founded in 2001 by Alan Creighton, Momentum expanded through acquisitions. Integrated Broadband Services arrived in 2014; CloudNet Group followed in 2018, with DCT and Metro Optical in 2019. Court Square Capital Partners acquired Momentum in July 2018. Private equity ownership provides the backdrop to a company repeatedly adding capabilities through purchased businesses.
Horizon Telecom’s acquisition closed in January 2024, adding a Netherlands-based operation and international expertise. Secher Security joined in April 2025, bringing cybersecurity knowledge and experience with Cato Networks. Later that year, Momentum launched its converged SASE offering with Cato. The sequence shows how geographic expansion and security engineering became connected parts of the same strategy.
The commercial model is contracted business connectivity plus continuing management, available directly and through partners. Scope depends on sites, bandwidth, access and operational requirements. Buyers should compare the complete proposal, including installation, equipment, support and contract obligations. A lower circuit price can be overwhelmed by the time spent managing disconnected suppliers.
Pilot the awkward bits
Momentum’s historical voice customers offer lessons that survive the sale. Smile Doctors tested a new system at 18 offices before expanding. Its previous arrangements had struggled with growth, audio quality and dropped calls. The useful detail is the pilot: a manageable group of offices exposed the real work of provisioning, number porting and call routing before a wider rollout.
At Kitsap Credit Union, a discontinued legacy system had left staff searching for replacement parts. Branch managers initially doubted replacing handsets with headsets. The published account says that resistance faded after the cloud transition. Those are historical communications deployments, now relevant to the business transferred to CallTower. They illustrate a recurring buying problem: technical retirement and human acceptance rarely follow the same timetable.
For a network buyer, the transferable method is straightforward. Measure the bottleneck. Test representative sites. Ask how failover and escalation will work. Compare alternatives, including direct carrier contracts with an internal team. A simple estate may need little coordination; a global rollout may need plenty. Two nominally separate links also deserve scrutiny if their physical routes share a failure point.
Momentum’s opportunity lives in that coordination burden. The more locations, providers and dependencies a company accumulates, the more valuable a competent operator can become. The test is whether the promised simplicity survives installation day and the first outage. A network earns its keep when everyone else can forget about it.