The real-time nervous system for hospitals - tracking patients, staff and equipment so clinical teams can spend their time on care, not on the hunt.
Walk into any large hospital and you enter one of the most complex operational environments in the world: hundreds of beds, thousands of pieces of mobile equipment, and staff moving constantly between them. Kontakt.io's premise is deceptively simple - if you can see where everything is, in real time, you can run the whole place better.
Founded in 2013 in Krakow, Poland, Kontakt.io began as a maker of white-label Bluetooth Low Energy (BLE) beacons - small radios that let apps sense their surroundings. Its earliest backers imagined a retail future of proximity marketing. Instead, the company found its market in healthcare, where knowing the location and status of patients, staff and equipment is not a marketing nicety but an operational necessity.
Today, headquartered in New York, Kontakt.io describes itself as an AI-powered care-operations platform built on real-time location systems (RTLS). It pairs its own hardware - tags, badges and multi-sensor beacons - with a cloud platform and a growing layer of AI agents that turn a stream of location data into decisions: where a patient is in their journey, which infusion pump is free, whether a nurse has pressed a duress button.
The scale is substantial. The company says it has deployed more than 4 million IoT devices, serves over 32,000 end users, and works with a channel of more than 1,200 partners. In April 2024 it raised a $47.5 million Series C led by Growth Equity at Goldman Sachs Asset Management, money earmarked for AI development and expansion into US hospitals.
Its customer roster reads like a directory of large health systems - HCA Healthcare, the US Department of Veterans Affairs, Mercy Health, Trinity Health, Northeast Georgia Health System and the UK's NHS among them. These are demanding buyers, and winning them repeatedly is the strongest signal of what Kontakt.io actually is: an infrastructure company for hospital operations.
Figures reported by Kontakt.io and press coverage of its 2024 Series C. Revenue and valuation are not officially disclosed; third-party estimates place annual revenue in the low tens of millions.
At its core, Kontakt.io answers a question every hospital asks dozens of times a day: where is it? Where is the wheelchair, the telemetry unit, the portable ultrasound? Where is the patient who left their room? Where is the nearest nurse when an alert fires? Traditionally, the answer has been a manual search - a nurse walking hallways, an assistant checking storage rooms - and that search adds up to a significant, invisible tax on clinical time.
Kontakt.io removes the search. By attaching small BLE tags to equipment, giving staff wearable badges, and mounting sensors in rooms, it builds a live picture of a building down to room-level accuracy. Its customers are hospitals and health systems, with adjacent use in senior living and other large facilities. The problems it targets are concrete: lost and underused equipment, bottlenecks in patient flow, staff safety in duress situations, temperature monitoring for medication and specimens, and the general fog of not knowing what is happening where.
A cloud-native RTLS platform with open architecture and fully managed IoT infrastructure, designed to consolidate legacy RTLS and point solutions into one system.
Core productA ceiling-mounted, cloud-enabled sensor with up to nine sensors - including thermal imaging - that measures occupancy and room conditions without a camera feed, preserving privacy.
Launched 2023An ultra-thin staff wearable providing real-time location, hands-free workflow and staff-duress safety alerting - designed to be comfortable enough to wear all day.
Launched 2023A lightweight BLE tag rated for up to eight years, with two smart buttons for maintenance and replenishment checks, delivering room-level accuracy on equipment.
Latest generationApplications - including Patient Flow Agent, Supply Chain Agent, Access Agent and Patient Journey Analytics - that turn raw location data into operational recommendations.
Expanded 2024Fleet management for millions of devices, plus a data lakehouse and indoor journey analytics that centralize spatial data for reporting and machine learning.
Platform layerKontakt.io runs a hybrid B2B model: subscription software plus hardware. Hospitals buy the BLE tags, badges and Portal Beam sensors, along with a managed IoT infrastructure, then pay recurring fees for the cloud platform and its AI applications. The hardware creates the sensing layer; the software and analytics generate the durable, recurring revenue on top. Deployments are frequently delivered through its large partner and integrator channel rather than direct-only sales.
RTLS in healthcare is an established category with entrenched vendors. Kontakt.io positions itself as the open, cloud-first alternative to fragmented legacy systems - and increasingly as an AI company that happens to own its data source.
Competitors include specialist and legacy RTLS vendors such as CenTrak, Stanley/Securitas Healthcare (AeroScout), Midmark RTLS, Sonitor, Cognosos and Zebra Technologies.
Kontakt.io has raised roughly $68.8 million in total across its life as a company, culminating in a growth round led by one of the most recognizable names in finance.
Growth Equity at Goldman Sachs Asset Management led the $47.5M Series C. Partner Christian Resch joined the board of directors.
Provided the $2M Series A in 2014, backing the Krakow beacon platform in its earliest days.
The Series C funds AI development and expansion of its care-operations platform across American health systems.
Launches with a white-label Bluetooth Low Energy beacon kit for developers and businesses.
Sunstone Capital invests, backing the early beacon platform for indoor location.
Pushes BLE past proximity marketing into healthcare, smart buildings and asset tracking.
Launches a multi-sensor beacon and an ultra-thin staff badge, sharpening its healthcare focus.
Goldman Sachs Asset Management leads a growth round to fund AI and US hospital expansion.
Repositions around AI agents for patient flow, supply chain and access, built on its RTLS data.
Integrations with Cisco Spaces and Cisco wireless infrastructure let hospitals leverage existing networks for location services.
Works alongside EHR platforms such as Epic to connect location data to clinical workflows and the patient record.
Integrates with Aruba enterprise Wi-Fi for location and device connectivity across large facilities.
Kontakt.io's expertise is unusual for a health-tech company: it is grounded in hardware. A decade of designing, manufacturing and fielding BLE devices - through several generations of tags, badges and beacons - gives it a depth in radio engineering, power management and device fleet operations that pure-software entrants lack. Rating an asset tag for eight years of battery life, or fitting nine sensors into a ceiling unit, is a hardware problem before it is a software one.
That hardware base is paired with a cloud and data platform, and now an AI layer. Because Kontakt.io owns the sensors, it controls the data source feeding its models - a meaningful advantage when the quality of location analytics depends entirely on the fidelity of the underlying signal.
The company's leadership reflects its transatlantic evolution. Co-founded by a Krakow team including Szymon Niemczura, Rafal Janicki, Tomasz Kozminski and Tomasz Kolek, it is today led by CEO and co-founder Philipp von Gilsa, with its center of gravity shifted to New York to be close to the US health systems that are its largest customers.
The move is telling. Enterprise healthcare is sold in person, over long sales cycles, to institutions that value proof over pitch. By 2024, Kontakt.io had the proof - years of live deployments and a reference list of major systems - which is precisely what allowed a firm like Goldman Sachs to write a $47.5 million check.
Product demos, interviews and platform walkthroughs from Kontakt.io's own channels.
It provides an AI-powered real-time location system (RTLS) and care-operations platform that helps hospitals track the location, status and flow of patients, staff and equipment using BLE sensors, tags, badges and cloud AI.
It was founded in 2013 in Krakow, Poland by a team including Szymon Niemczura, Rafal Janicki, Tomasz Kozminski and Tomasz Kolek. Philipp von Gilsa is its current CEO and a co-founder, and the company is now headquartered in New York.
Roughly $68.8M in total, including a $2M Series A from Sunstone Capital in 2014 and a $47.5M Series C led by Growth Equity at Goldman Sachs Asset Management in April 2024.
Hospitals and health systems such as HCA Healthcare, the US Department of Veterans Affairs, Mercy Health, Trinity Health, Northeast Georgia Health System and the NHS. The company reports 32,000+ end users and 4M+ deployed IoT devices.
It offers an open, cloud-native, fully managed platform designed to consolidate legacy RTLS and point solutions, layered with AI agents that turn location data into operational decisions - rather than a single-purpose hardware system.
Sources: Kontakt.io, Goldman Sachs Asset Management, MobiHealthNews, HIT Consultant, Crunchbase, CB Insights, EU-Startups. Financial estimates are third-party and approximate; the company does not officially disclose revenue or valuation.