BREAKING: Communications operator Jennifer George leads a $4B healthcare portfolio's message 15+ YEARS across brand, corporate, executive and crisis communications FROM FIJI Water to Headspace to Aspen Dental "Action overrides inadequacy" Based in Abu Dhabi, briefing CEOs across time zones BREAKING: Communications operator Jennifer George leads a $4B healthcare portfolio's message 15+ YEARS across brand, corporate, executive and crisis communications FROM FIJI Water to Headspace to Aspen Dental "Action overrides inadequacy" Based in Abu Dhabi, briefing CEOs across time zones
Person · Communications

Jennifer George

She briefs CEOs, steers companies through their worst news days, and has spent more time in boardrooms than most people spend in traffic. Meet the communications operator behind some of America's most talked-about consumer brands.

There is a particular kind of quiet that settles over a boardroom when the news is bad and everyone is waiting to see who speaks first. Jennifer George has sat in that quiet more times than she can count. For more than fifteen years, she has been the person leaders call when the story is slipping away from them - when a headline is forming faster than the facts, when a CEO needs one true sentence, when a brand's reputation is about to be tested in public. Her job is to walk into that quiet and make it useful.

Today she runs communications for TAG - The Aspen Group, the operator behind a roughly four-billion-dollar portfolio of consumer healthcare brands that includes Aspen Dental and WellNow Urgent Care. She holds the title of Chief Communications Officer, and she does the work from a base in Abu Dhabi, briefing American executives across a stack of time zones. Her LinkedIn bio puts it plainly, with a wink: "I brief CEOs, navigate crises, and have spent more time in boardrooms than is probably healthy."

$4B
Brand portfolio she speaks for
15+
Years in communications
5+
Comms functions built or rebuilt
The career map

Following the story, not the sector

Read her resume out loud and it sounds like a scavenger hunt. Bottled water. Pistachios. Prestige skincare. A meditation app. A photo company. Dental care. On paper it makes no obvious sense. Look closer and the logic is clear: she does not follow the industry, she follows the story. The through-line is not a product category. It is the work of making something complicated feel clear to the people who need to understand it.

Early in her career she was director of corporate communications and public relations at The Wonderful Company, the house behind FIJI Water, POM Wonderful, Wonderful Pistachios and Teleflora. From there she moved to Murad, the prestige beauty brand under Unilever Prestige, where she led PR and built the division's first-ever social purpose program - an early sign that she liked communications with a spine, not just a spin.

FIJI WaterPOM WonderfulWonderful PistachiosTelefloraMuradHeadspaceShutterflyAspen DentalWellNow Urgent Care

The brand ledger: nine names, one operator.

Then came Headspace, where she ran PR and influencer marketing and helped launch the meditation app in international markets including Germany and France - a reminder that calm, it turns out, needs a communications strategy too. In 2020 she was named Vice President of Communications and Public Relations at Shutterfly. "Shutterfly is a company I have long admired," she said at the time, "so I'm honored to join the team at such an exciting time." Each stop added a different muscle: brand, corporate, executive, international, crisis.

"I brief CEOs, navigate crises, and have spent more time in boardrooms than is probably healthy."
The timeline

How the path actually ran

2000 – 2003
Earns her undergraduate degree at Simmons College in Boston.
2011 – 2013
Completes an MBA at Boston University.
Early career
Director of Corporate Communications and PR at The Wonderful Company.
Mid career
Head of PR at Murad (Unilever Prestige); launches its first social purpose program.
Pre-2020
Leads PR and influencer marketing at Headspace; launches in Germany and France.
2020
Named VP of Communications and PR at Shutterfly.
Now
Chief Communications Officer at TAG - The Aspen Group, based in Abu Dhabi.
The craft

Making a busy CEO sound human

Everyone in the corporate world wants "executive visibility." Far fewer understand that it usually begins with something small and hard: getting a stretched, cautious leader to say one honest sentence out loud. That is the quiet craft Jennifer George has built a career on. The polished press release is not the point. Nobody remembers a perfect statement. People remember the leader who sounded like a person when it mattered.

Her broader focus lives at the intersection of three things that rarely sit together comfortably: brand communications, executive visibility, and values-based storytelling. Pull any one too hard and the others wobble. A brand that only talks about itself sounds hollow. An executive who only performs sounds fake. A purpose message with no substance behind it gets torn apart in a week. The discipline is in the balance.

Where the work lives
Brand
Executive
Purpose
The overlap - where brand, executive voice and values meet - is where trust is won or lost.
Three circles that rarely sit still. The job is keeping them balanced.
The mindset

Action overrides inadequacy

Ask her how she handles the pressure and the answer is less about tricks and more about temperament. Curiosity keeps her useful. Movement keeps her sane. The phrase she has used to sum it up - "action overrides inadequacy" - is the working philosophy of someone who has learned that in a crisis, the worst move is to freeze. You do not wait until you feel ready. You take the first honest step, and the readiness catches up.

Action overrides inadequacy.

That instinct shows up in how she describes crisis work generally. The modern crisis is not won by controlling the narrative - that ship sailed the moment everyone got a phone. It is won by telling the truth faster than the rumor can travel. Speed plus honesty. It sounds simple. It is the hardest thing in the room to actually do.

The signal

A resume that adds up in one chart

If you plotted her stops by the muscle each one built, the shape of the career comes into focus. She did not specialize early. She collected range.

Brand PR
Crisis comms
Executive voice
Intl. launches
Purpose / CSR

A rough map of the muscles built across a decade and a half - not a scorecard, a shape.

Now

Running a US healthcare voice from the Gulf

The current chapter has an extra degree of difficulty baked in. She leads communications for an American healthcare portfolio while based thousands of miles away in Abu Dhabi. That distance could be a liability. Handled well, it is a discipline - it forces clarity, forces good systems, forces the message to hold up without her physically in the room. She continues to publish regularly on the craft itself, writing to a following of more than thirty thousand on LinkedIn about how communications underpins credibility, growth and trust.

In late 2024 she took the story public in a different way, joining Ryan Berman on The Courageous Podcast to talk through how creativity, grit and a stubborn optimism have shaped the path. It is a fitting venue for someone whose entire job is helping other people find the nerve to say the true thing, on the record, when it would be easier to say nothing at all.

Reputation, she knows, is built in the good years and tested in the bad week. Most people would rather work the good years. Jennifer George works the bad week - and has made a career out of being the calm in it.

#communications#public-relations#crisis-comms#corporate-communications#executive-visibility#brand-strategy#storytelling#aspen-group#abu-dhabi#pr-leadership