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COMPANY / PRODUCT ENGINEERINGTHE HARD PARTS / 01

Excellarate made a business of the hard parts

Pharmacy systems. Insurance workflows. Software that has to keep working while it changes. Excellarate built its business inside these awkward problems, then became part of a much bigger engineering story.

A loan application looks simple from the customer’s side. A few boxes, a signature, a hopeful click. Behind that click sits a less photogenic world: credit checks, dealer systems, compliance rules, account servicing. Excellarate worked in that world. Its lending practice described connecting mobile applications and dealer portals to existing loan systems, electronic signatures and outside verification services. The interface was only the visible tip of the job.

THE STORY IN 30 SECONDS
  • The work: build, modernize and support other companies’ software.
  • The angle: engineering teams with healthcare, insurance and finance expertise.
  • The arc: Prime and Synerzip combined, became Excellarate, then joined Encora.

That is a useful place to begin because Excellarate can disappear inside its own vocabulary. Product engineering. Digital transformation. Cloud solutions. Translate those phrases into a borrower trying to finish an application, or a pharmacy system exchanging information, and the business becomes easier to understand. It sold the people and judgment needed to change complicated software while customers continued using it.

01 Two companies, different kinds of memory

The Excellarate name arrived in 2021. The experience behind it was older. Prime Technology Group brought a practice in software for regulated industries. Synerzip, founded in 2004 by Hemant Elhence and Vinayak Joglekar, brought agile product development. They merged near the end of 2020, following Frontenac’s investment in Prime in 2019.

Consider what each side contributed. Prime’s work included pharmacy benefit systems and data warehouses for insurance underwriting. It also maintained the systems it developed. A relationship could therefore extend well beyond the delivery of an application. Synerzip’s proposition centered on helping software companies develop products through distributed teams. One business understood particular operating environments; the other emphasized a way of building.

Vinayak Joglekar, co-founder of Synerzip
THE HUMAN DEPENDENCYBefore the combined name, the builders. Synerzip co-founder Vinayak Joglekar wrote publicly about software teams working across the United States and India. Portrait from his personal blog.

The combination offered a plausible answer to a familiar purchasing problem. A company can hire programmers who know a framework and still spend months explaining how its business works. Excellarate’s pitch bundled engineering capacity with accumulated industry knowledge. That distinction mattered most where an apparently small change could touch several connected processes.

02 The migration with a business attached

Its Intertek Alchemy engagement makes the work concrete. Acquisitions had left the training provider with a complicated technology estate. Alchemy Manager was a core backend on which other products depended. Modernizing it meant dealing with those connections, alongside an administration portal with substantial functionality.

Excellarate helped with migration, additional features, internal automation tools and tests covering units, integrations and reporting APIs. For the separate Zosi learning application, the team used React and Node.js with an AWS Lambda backend. It also arranged development across a 24-by-five schedule alongside the onshore team.

The published account describes an effort to accelerate delayed features and provide expertise without waiting to recruit every specialist internally. The practical lesson is less glamorous than a cloud slogan: map what depends on what, automate repetitive migration work, and test the connections. Moving the application is only part of moving the business.

03 What was actually for sale?

Excellarate occupied the services side of the software market. Buyers engaged it to develop and maintain their products, modernize applications, design interfaces, automate testing, or supply cloud and data expertise. The relationship was closer to extending an engineering organization than subscribing to a single application.

Its customer range ran from startups to Fortune 1000 businesses. Publicly named clients included Change Healthcare, Ad Giants, Alchemy Systems and Centric Software. For a buyer, the alternatives included building an internal team or selecting another engineering provider. The meaningful comparison was the proposed team’s knowledge of the product, its integration responsibilities and its ability to keep delivering after launch.

Credentials gave that proposition some external backing. AWS listed Excellarate, formerly Synerzip, among new SaaS Competency partners in July 2021. Its later Inflectra partnership connected development expertise with software lifecycle and quality tools. These relationships help explain its market position: an engineering partner using established platforms to solve client problems.

A small artifact from Synerzip’s past illustrates the working method. In 2018, it published a web test automation framework built around Java, Selenium, TestNG and Maven. The explanation separated page interactions from test logic and framework infrastructure. That sounds like housekeeping until a changing interface breaks a test suite. Keeping responsibilities separate makes it easier to see what needs fixing. It is a modest example of engineering expertise made reusable rather than kept inside one project.

04 The clock needs a handoff

Distributed delivery was central to the offer. Teams across North America and India could extend the working day and bring different specialists into a project. Centric Software’s Ron Watson put the appeal plainly:

“They make the time zone differences work FOR the customer”

Ron Watson / Centric Software
Customer testimonial published by Excellarate

There is an important condition inside that sentence. A longer working day helps when the next team knows what to do. Without clear ownership, accessible product decisions and reliable tests, the extra hours can produce extra waiting. Buyers can copy the discipline: agree on handoffs, define acceptance criteria and review working software. Geography alone does not settle those questions.

That is also how to approach the economics. Assess the cost of the whole delivery arrangement, including coordination, specialist hiring and ongoing support. An attractive staffing proposal still needs a credible plan for who makes decisions and who catches mistakes.

A sensible evaluation would begin with one bounded piece of work: a difficult integration, a migration dependency, a release bottleneck. Give the team access to the people who understand it. Then watch the questions it asks, the assumptions it records and the software it delivers. This is a buying principle suggested by Excellarate’s service model, rather than a promise about any particular engagement. The useful evidence is visible in the collaboration itself.

05 The name moved. The work continued.

On January 26, 2023, Encora announced its acquisition of Excellarate, adding more than 1,300 engineers. The buyer emphasized healthcare, finance and insurance expertise alongside AI, analytics and automation. The transaction joined Excellarate to a larger engineering organization.

FOLLOW THE COMBINATION

2020Prime + Synerzip

2021Excellarate launches

2023Encora acquires Excellarate

2026Coforge acquires Encora

Coforge completed its acquisition of Encora on April 23, 2026. Excellarate’s story now belongs within that wider organization. The useful thread is the expertise carried through the combinations: how an insurer’s workflow behaves, where a pharmacy system connects, which dependency can derail a release.

For anyone buying software engineering, that leaves a very practical question. Before asking how quickly a team can build the new thing, ask how carefully it understands the thing already running. Excellarate chose a market in which that answer could determine whether the new software was useful at all.