Consider the Vietnamese designer who wants Canva’s tools and already uses MoMo to pay. The designer has a preferred account. Canva has a product to sell. Put a card-only checkout between them, and an apparently simple purchase becomes a small negotiation over whose habits must change. In August 2025, Canva and Boku announced a partnership whose first milestone was accepting MoMo in Vietnam. The interesting part was how little the customer needed to learn.
- Boku connects global merchants to local wallets, bank payments and mobile phone bills.
- Its second business is distribution: helping partners sell bundled subscriptions.
- The hard work lives behind the button: integration, local rules, currency conversion and settlement.
That is Boku’s territory. It occupies the space between the service people want and the account they already trust. Customers include Spotify, Meta, Microsoft, Netflix and Tencent. Consumers may encounter its infrastructure without thinking about Boku at all. For a payments company, anonymity can be a perfectly respectable outcome.
“we’re making it even easier for more people in Vietnam to unlock their creativity”
Elle Liu · Canva Country Lead for Vietnam · August 2025
The phone bill was already there
Founded in 2008 by Mark Britto, Erich Ringewald and Ron Hirson, Boku launched its mobile payment service in 2009. The early proposition had an appealing economy: use a mobile number to buy digital goods, then charge the purchase to a phone bill or deduct it from prepaid credit. A 2011 demonstration described confirmation by text message. The buyer replied with a single letter: y.
Carrier billing took an existing commercial relationship and gave it another job. The mobile operator already knew the subscriber and maintained a billing account. Game publishers and other digital merchants needed a way to collect money. Boku connected the two. Its original expertise was therefore partly technical and partly institutional: making companies with different systems cooperate around a purchase.
Today, that logic extends to wallets and account-to-account payments. Boku’s current operating site advertises more than 200 local methods across more than 60 countries. The network is a collection of distinct arrangements, each carrying its own customer expectations, technical behavior and rules.
A button with a back office
A merchant integrates with Boku rather than separately rebuilding every local connection. Boku handles payment processing and supports tokenized credentials for recurring purchases. It also brings collection, currency conversion and settlement capabilities. A finance team needs money arriving in a usable currency, accompanied by records it can reconcile. A successful click is only one stage of that journey.
India makes the distinction tangible. In June 2026, Boku announced its first cross-border UPI transactions through its own authorised payment-aggregator infrastructure. In Brazil, it announced regulated payment operations with access to Pix. These developments involved the legal and operational ability to handle funds, alongside the software that initiates a payment.
In South Africa, the August 2026 addition was Capitec Pay. The bank served 26 million clients, including 15 million app users, according to the launch announcement. Those are Capitec’s customers, not automatically Boku’s. The opportunity lies in allowing participating global merchants to accept an account those consumers already use. Network reach is an invitation to transact; it should never be confused with a completed sale.
There are alternatives. dLocal also connects merchants to local payment methods; broader processors offer overlapping capabilities. Boku emphasizes direct provider connections, recurring payments and the needs of large digital merchants. Its pitch rests on the depth of those connections and the work surrounding them. The useful comparison for a buyer is the specific market, payment flow and settlement requirement.

The customer next door
Bundling adds a second question: who already has the customers a subscription business wants? A telco, wallet, bank or retailer can package a digital service into its own offering. Boku supplies the integration and operational machinery for those partnerships, including subscription entitlements and changes over the customer’s lifecycle.
This helps explain the Fortumo acquisition, completed in July 2020 for maximum consideration of $45 million, including $4 million of net working capital. Boku’s account of the deal highlighted Fortumo’s bundling capabilities, merchant relationships and emerging-market connections. It was buying distribution machinery as well as payment connections.
Then came a sharper boundary. In 2022, Boku sold its identity business to Twilio for maximum consideration of $32.5 million. The company concentrated on payments, bringing its expanding network and its bundling operations into a more focused proposition for merchants.
The price of being useful
Boku earns merchant service fees. In 2025, it reported $128.8 million of revenue against $15.7 billion of total payment volume. Those numbers describe different things. Volume measures activity through the platform, including the retail value of bundles under Boku’s definition. Revenue measures Boku’s business. Its reported blended take rate was 82 basis points, or 0.82%; an individual merchant’s contract can differ.
Carrier billing still supplied the largest share. Wallets and bank payments grew 67% over 2024.
Infrastructure also costs money to build and buy. Boku’s 2017 AIM placing raised £45 million, but £30 million went to selling shareholders. The company received £15 million gross. That distinction matters whenever a fundraising headline is mistaken for a company’s spending budget.
Even a network has to wait
The September 2026 interim results exposed some limits. A merchant’s new-market launches slipped while dual sourcing reduced Boku’s share in an existing market. Separately, authorities suspended two carrier-billing connections in one country. Reported first-half revenue grew 5%; underlying growth was 11% after adjusting the comparison for prior-year launch pricing. By the results announcement, the delayed key markets were live.
Boku also disclosed its first channel partnership with Stripe, with initial merchants already operating. The arrangement shows how a specialist network can supply another payments platform. For merchants, the lesson is practical: investigate how customers pay before spending more to attract them. Match the method to the market, then examine settlement, partner readiness and commercial terms. A single integration can reduce repeated work. It still depends on other institutions doing theirs.