The company digitizing the most frustrating part of homeownership - the insurance repair.
The Story
In 2017, Larry Parker's home took on water. What followed was not the disaster itself but the recovery - the estimates, the phone calls, the contractors who did not call back, the paperwork that seemed designed to wear a person down. Sitting in an Atlanta coffee shop, Parker sketched a different version of the process on the back of a napkin. That sketch became Westhill.
The idea was narrow and, in hindsight, obvious. Insurance technology had spent years modernizing the front of the claim - quoting policies, filing the first notice of loss - while leaving the actual repair almost untouched. The drywall, the roof, the water extraction: that work still ran on voicemail and spreadsheets. Westhill decided to build for the part everyone else skipped.
Today Westhill describes itself as the first and leading fully-digital managed repair platform for the property and casualty insurance industry. In plain terms, it is the software layer that sits between a homeowner who just lost part of their house, the insurance carrier paying for the fix, and the contractor holding the hammer. All three parties see the same claim, the same estimate, and the same schedule.
It is a quiet kind of company - the sort you never hear about until your ceiling caves in. But the market it is chasing is anything but small.
"This funding confirms that our investors believe we are solving key problems in the journey to get property owners back to normal after suffering a property loss."
What It Does
Managed repair is the slice of an insurance claim that turns a payout into an actual, finished repair. Westhill's platform runs that slice end to end - from choosing a contractor to signing off on completed work - and tries to make it feel less like paperwork and more like tracking a package.
The homeowner is connected to vetted, performance-managed contractors from Westhill's network - with choice, not a single assigned name.
Estimates are generated and approved digitally, visible to homeowner and carrier alike, removing the back-and-forth that stalls repairs.
Real-time project tracking follows the repair to completion, backed by workmanship warranty and transparency at every step.
Who It Serves
People in the worst week of their year get contractor choice, transparent estimates, and a live view of their repair instead of a stack of forms.
Property & casualty insurers deploy Westhill to streamline claims, cut costs, and improve policyholder satisfaction after a loss.
A rigorously vetted, performance-managed network of repair pros gets a steady pipeline of qualified, digitally coordinated work.
The Problem
After a property loss, the homeowner, the carrier, and the contractor usually operate from three different sets of information. Estimates get disputed. Timelines slip. Trust erodes. The result is slow repairs, frustrated policyholders, and higher costs for the insurer - a lose-lose-lose baked into an analog process.
Westhill's answer is not a new insurance product but a shared system of record for the repair itself. When everyone sees the same data, the arguments shrink and the house gets fixed faster.
How It's Different
Most insurtech competes over quoting, underwriting, or first notice of loss. Core-systems players like Guidewire and Duck Creek run the carrier's back office; claims tools like Snapsheet speed up the paperwork. Westhill specializes in the physical repair that comes next - the managed repair - and owns the contractor network that makes it happen.
That focus is the moat: a vetted network and a transparent workflow are hard to assemble and harder to fake.
Where It Fits
Westhill pegs the U.S. managed repair opportunity at roughly $50 billion - the spend hidden inside property insurance claims once the check is written. The chart below is illustrative, sketching where managed repair sits relative to the pieces of insurtech that get more attention.
Products & Services
The end-to-end digital workflow connecting policyholders, carriers, and contractors from match to completed repair.
Tools that streamline claims workflows, expand vetted contractor networks, and lower claim costs for insurers.
A homeowner-facing app with contractor choice, transparent estimates, live tracking, and workmanship warranty.
The People
Leads the company and its push into the managed repair market.
Sketched the original idea after his own home flooded in 2017.
Runs day-to-day operations across the platform and network.
Oversees finance for the venture-backed insurtech.
Backing & Milestones
Westhill has raised on the order of $20-30 million across rounds. Its most visible was a $13.5 million preferred round announced in May 2023, led by a large strategic investor and joined by Eos Venture Partners, Luge Capital, and NYCA Partners. The timing was notable: the raise closed during one of the toughest funding markets in years, following what the company called record growth in 2022.
"They will continue to innovate and push boundaries in the property repair space for the benefit of carriers, contractors and property owners."
Larry Parker sketches a transparent managed repair platform after a water-damage claim on his own home.
Westhill builds its digital product and vetted contractor network.
Teams with roofing giant GAF to benefit the U.S. property & casualty industry.
Reports record growth despite a difficult economy for private companies.
Secures a preferred round led by a large strategic investor.
Questions
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Watch & Demo
Video links point to YouTube search results; Westhill does not publish an official channel we could verify.