A Philadelphia software company that decided the ticket booth, the payment terminal, the CRM, and the analytics team should all live in the same place - your phone.
Picture the third hour of a food-and-drink festival. The line at the ale tent is forty deep, a vendor's card reader has died, someone is texting a manager who is texting a spreadsheet, and nobody - not one person on the grounds - knows how much money the event has actually made. This is the moment Upped Events was built for. Its answer is unglamorous and, once you see it, obvious: put ticketing, payments, the point of sale, the guest map, the staff roster, and the live sales numbers into a single system, hand the whole thing to an organizer, and let them watch the chaos resolve into a chart.
Before there was Upped, there was a beer line. Founder and CEO Mark Kozlowski had already built BeerMe, a mobile-payment app aimed at the specific misery of buying a drink at a crowded venue. It was a narrow problem with a wide lesson: the friction at an event is rarely one thing. It is the ticket, then the entry, then the wristband, then the token, then the tab, then the question of whether any of it added up. Solve the drink line and you have only moved the bottleneck three feet to the left.
So in 2020, Kozlowski - a Penn State and Wharton alum with a decade in data-analytics software - teamed with COO Louis Blitzman and CTO Filip Risteski and pointed the same instinct at the entire event. Not a better ticket. Not a better terminal. One system that carried an event from the first ticket sold to the last transaction reconciled, with the numbers visible the whole way through.
The event-technology world is a drawer full of single-purpose tools: one app for tickets, another for the on-site payments, a third for email, a spreadsheet for staff, and a consultant for the map. Each is fine. Together they are a tax - on time, on money, and on the organizer's sanity. Upped's whole thesis is that this drawer should be a platform.
The product splits into two halves that talk to each other. A web portal is the command center where an owner builds the event: ticketing and registration, CRM and marketing segmentation, venue mapping and seat management, scheduling, staff and partner management with role-based permissions, branding, and a reporting layer that watches all of it. A mobile app is the ground game - contactless entry, in-app payments for attendees, and tools for staff and vendors. Between them runs a point-of-sale system that takes cards, tokens, Apple Pay, and Android Pay across kiosks, in-seat service, pick-up, and self-service. The pitch to organizers is blunt and numeric: consolidate your tools, raise the average attendee's spend - Upped has claimed by as much as 100% within two years - and finally see, in real time, what your event is doing.
The feature list reads like the org chart of an event - because that is exactly what it is meant to replace.
Registration, ticket sales, dynamic pricing, and virtual queueing to smooth the rush.
App-based mobile pay plus a POS taking cards, tokens, Apple Pay and Android Pay.
Contactless entry and check-in, with geo-location zones to control the flow.
Segmentation, email and push notifications, multi-channel engagement.
Venue mapping and seat management for controlled, legible spaces.
Role-based permissions, vendor management, and smart-contract partner deals.
Custom dashboards on sales, spend and behavior, with external data integration.
On-site shops, engagement tools, and a resolution center for the messy bits.
An event website builder and branding controls so it still looks like your event.
Penn State & Wharton; a decade in data-analytics software. Previously CEO of BeerMe. Focused on attendee happiness, safety, and owner ROI.
A decade working strategic and operational problems across public, private, and social-impact sectors.
Technical lead behind the web portal, mobile app, and the payments and analytics engine tying them together.
“Support event owners with an affordable, time-saving, all-in-one event experience platform that ensures continual event growth and success.”
Vision: data-driven experience-management tools that autonomously enhance profitability and safety across the events industry.
Software-only, B2B/B2B2C SaaS. Upped sells the platform to event owners and organizers - positioning itself below competitors on price - and monetizes ticketing, contactless payments, and on-site point-of-sale transactions.
Product walkthroughs and organizer demos live on Upped's own channels. Start with the portal and the mobile app.
Return to that ale tent. Same forty-deep line, same summer heat - but now the wristband taps at entry and the tab lives in an app, so the phone is the terminal and no dead card reader can stall the queue. In the trailer out back, the organizer is not chasing a manager who is chasing a spreadsheet. They are looking at one screen: tickets scanned, tokens spent, which vendor is winning the night, and a bar chart that has quietly become the point of the whole exercise. The chaos did not vanish. It got measured, routed, and priced. That is the modest, stubborn thing Upped Events set out to do - and by 2025 it had done it well enough that Events.com bought the company to fold the trick into its own platform.
The line still exists. It just finally adds up.
◦ Linktree
Dossier compiled from public sources. Figures such as funding, team size, and spend claims are company-reported and approximate.