A boutique strategy consultancy that works with lean tech teams to turn great products into scalable, high-impact businesses - and takes them from the whiteboard to the launch.
In an industry famous for handing clients a polished deck and a handshake, The Backflip Group set out to do the opposite. The New York firm calls itself "a new kind of consulting designed to get you from strategy to reality" - a small promise on paper that turns out to be a critique of an entire profession. Strategy, its founders argue, is the cheap part. Execution is the work.
The firm works with lean technology teams across B2B and B2C SaaS, eCommerce, AI, digital media and direct-to-consumer models. Rather than hovering above a client's org chart, it embeds inside it - hands-on when a team wants the extra pair of hands, hands-off when it only needs a second brain. The engagement dial, not the invoice, sets the intensity.
What emerges is less a vendor relationship and more a temporary extension of the team: an on-demand strategy group that can size up a market, pressure-test an idea, build the financial model behind it and, when the plan holds, help ship it.
That last phrase does a lot of quiet work. A plan that cannot survive a pointed question, the firm suggests, is not a plan yet. The founders describe themselves as "wildcard people" - adaptable problem-solvers who are comfortable in ambiguity and impatient with hand-waving.
The result is a boutique with a deliberately narrow headcount and a deliberately wide reach: two co-founders at the core, backed by a curated network of specialist experts in technical, product, creative and analytical disciplines who can be pulled in when an engagement needs them.
The Backflip Group's clients sit along the full arc of the technology market. On one end are early-stage market disruptors and lean startups that have a great product but no clear path to scaling it. On the other are unicorns and established public corporations with the opposite problem - scale, but ambition that has outrun the org's ability to move quickly.
The founders have operated on all three sides of that table. Between them they have worked in-house and consulted for companies including Meta, Etsy and Spotify, spanning eCommerce, digital media, advertising, R&D and both flavors of SaaS. The common thread across clients is not size - it is the gap between a good product and a scalable business.
Most growing tech companies do not fail for lack of ideas. They stall in the space between deciding what to do and actually doing it: pricing that never gets restructured, an upmarket motion that never launches, a new product that lives forever in a deck.
The firm exists squarely in that gap. Its pragmatism is a core value - test ideas before betting big on them, so a company understands the business impact of a move before committing real money and real disruption to it. Cheap experiments, in this model, beat expensive assumptions.
Deep customer, market and business analysis feeding high-impact GTM strategies and operations aimed at user growth and revenue.
Structuring and optimizing how value is priced and packaged to capture more of it and support an upmarket move.
Planning and execution support for moving from self-serve or SMB into larger enterprise segments.
Conceptualizing, validating and running early-stage pilots for new products before major investment.
Financial business models, operational analysis and horizon planning to inform decisions and raises.
Investor pitch materials plus the sales operations groundwork needed to turn strategy into repeatable revenue.
The Backflip Group positions itself against two familiar alternatives. On one side are the large, deck-oriented management consulting firms - deep benches, big invoices, and a tendency to end at recommendation. On the other are independent growth advisors and fractional executives, who bring senior judgment but limited surface area.
The firm's pitch is the middle path: senior operators you can actually reach, a small core that keeps overhead low, and a bench of specialists that can flex the team up when a project demands it. Seniority you can call - not seniority you can only afford once.
Illustrative positioning · directional, not a benchmark
The tradeoff is deliberate: a two-founder core cannot staff a hundred-person program, and it is not trying to. It is trying to move fast, stay close to the work, and hand back a business that runs - not a binder.
Engagements are project-based and customized. There is no off-the-shelf package - the firm tailors scope and intensity to each client's priorities and working style.
A 30-minute session to understand your business, your priorities and where the real friction is.
A proposed plan of attack - what to test, what to build, and how hands-on the firm should be.
Execution alongside your team, with ongoing collaboration and specialists pulled in as needed.
Has worked in-house and consulted for major tech companies including Meta, Etsy and Spotify. Excels at establishing deep customer, market and business understanding, then using it to build and implement high-impact go-to-market strategy and operations aimed at driving revenue - hands-on problem-solving paired with strategic vision.
LinkedIn →Brings 10+ years in-house at both early-stage startups and established tech enterprises, leading cross-functional teams on strategic growth initiatives. Her expertise spans qualitative and quantitative analysis, financial modeling, product strategy and roadmapping, executive communications and operational excellence.
LinkedIn →Also on the org chart, listed with a straight face: Sgt. Pepper, Chief Motivational Officer. He is a dog.
The future co-founders begin building what becomes 20+ years of combined in-house and consulting experience across major technology companies.
The Backflip Group presents its "applied strategies for ambitious technologies" positioning with defined services, team and contact pages.
It is a boutique strategy consulting firm that helps growing tech companies bridge the gap between strategy and execution - covering go-to-market, pricing and packaging, upmarket expansion, new product incubation, financial modeling and fundraising materials.
Co-founders Ceylan Conger and Madeleine Ormond, both of whom have worked in-house and as consultants at major tech companies including Meta, Etsy and Spotify.
Growing technology companies across SaaS, eCommerce, AI, digital media, advertising and D2C - ranging from early-stage startups and unicorns to established public corporations.
New York, United States.
With a free 30-minute consultation to understand your priorities, followed by a recommended approach and a custom implementation with ongoing collaboration.