
The BizLibrary CMO has spent his career learning how attention becomes action. His current argument is pointed: in an age of abundant AI-generated information, the scarce ingredient is a safe place to practice.

A broken Salesforce rollout gave the operator in Melanie Fellay a question worth chasing. An elevator pitch, an octopus and eight years of company-building later, she is still trying to make workplace knowledge arrive at the exact moment it matters.