whatsapp-crm
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Kommo Watched Customers Ignore Its CRM - Then Built the Sales Machine Inside Their Chats
The company once sold a tidy pipeline. Its customers kept living in WhatsApp and Instagram. Kommo followed them there - and turned the chat window into an operating system for sales.
Privyr
Privyr is a Singapore-based mobile-first CRM built for salespeople and small businesses who work primarily through WhatsApp, SMS, iMessage, and phone calls rather than at a desk. It connects to lead sources like Facebook, TikTok, Google and web forms, alerts users the moment a lead arrives, and lets them respond with personalized messages, automated follow-ups, and trackable content - all from their phone. Founded in 2018 by Aaron Lim and Shivam Mani Tripathi, Privyr says it is used by hundreds of thousands of businesses across 125+ countries and raised a $6M Series A in 2022 led by MassMutual Ventures and Vulcan Capital.
Wati
Wati is an AI-powered customer engagement platform built on the WhatsApp Business API. Founded in 2020, it gives small and medium businesses a low-code way to run marketing, sales, and support conversations at scale - a shared team inbox, no-code chatbot builder, broadcast campaigns, and AI support agents trained on a company's own documents. Wati serves more than 16,000 businesses across 100+ countries and is backed by Tiger Global, Sequoia, DST Global, and Shopify.