At 200 loads a day, the right AI agent depends on where work stalls: the phone, the inbox, carrier coverage, or status updates. Here is how to choose a first pilot, test the vendor's claims, and know when it has paid off.
A freight agent can answer the phone in seconds and still leave a broker retyping the load. Here is what the public documentation actually shows for McLeod, Turvo, Alvys, Tai and Rose Rocket - and what to demand before signing.
Pallet builds an AI logistics workforce that automates the manual back-office work at the heart of freight brokerages. Its AI agents handle load entry, appointment scheduling, driver document processing, proof-of-delivery, and invoice auditing directly inside existing systems like McLeod and DAT, keeping humans in the loop for oversight and edge cases. The company says brokerages process loads up to 10x faster, cut processing errors by 30%, and save 50% on back-office labor. Founded in 2022 by former Retool engineers Sushanth Raman and Andrew Spencer, Pallet has raised $50 million to date, including a $27M Series B led by General Catalyst.