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Juan Jaysingh
Juan Jaysingh is the CEO and Board Director of Zingtree, a Palo Alto-based B2B SaaS company that turns complex, regulated business processes into clear, guided actions for customer support and contact center teams. Since taking the top job in January 2020, he has grown Zingtree into a profitable platform serving 700+ enterprise customers across roughly 50 countries, with a focus on AI-driven CX in highly regulated industries like healthcare, insurance and consumer products. A former competitive tennis player who immigrated to the U.S. alone from India at 14 on tennis scholarships, Jaysingh previously founded the college-community app ZeeMee (CNBC Upstart 25, 2017) and led go-to-market at Universal Tennis. He argues that AI in customer service only works when built on solid processes, structure and human accountability.
Nihal Advani
Nihal Advani is the founder and CEO of QualSights, a Chicago-based insights technology platform that helps global brands decode real-world human behavior through live video, mobile ethnography, sensors and AI. A former internationally ranked junior tennis player from India who came to the US on a full scholarship, he cut his teeth at Google and Microsoft before founding the travel startup Georama in 2012, then pivoting it into QualSights in 2018. On roughly $3.5M raised over a decade, he built one of America's fastest growing market research companies, ranked by Inc. as the fastest growing company in Illinois.
Neil Tolaney
Neil Tolaney is a General Partner and Co-Head of Consumer + SME at TCV (Technology Crossover Ventures), one of the world's leading growth equity firms. Based in San Francisco, he leads a team of roughly 20 B2C-focused investors backing category-defining companies in consumer internet, digital media, subscription services, and small business software. His path from investment banking to venture associate to e-commerce operator - running PersonalizationMall.com as Managing Director - to buyout dealmaker at Francisco Partners and back to TCV gives him a rare dual lens: he has sat on both sides of the cap table. He holds board seats at LegalZoom and Strava, and has backed companies including GoodRx, ByteDance, Mercury, Hotmart, and Grow Therapy.