talkdesk
(3)
The Most Valuable Person in the Room May Be the One Who Made the Room Work
Cara Boniecki built a career in the machinery behind executive decisions - then began teaching that machinery to everyone else.
Gadi Shamia
Gadi Shamia is the CEO and co-founder of Replicant, a voice AI platform that automates customer service calls at enterprise scale. A serial entrepreneur who sold his first company (TopManage) to SAP, helped EchoSign sell to Adobe for $400M, and scaled Talkdesk from seed to unicorn as COO, he brings two decades of building and scaling B2B software companies to the challenge of replacing traditional IVR systems with natural-sounding, AI-driven conversations. Under his leadership, Replicant has automated over 1 billion minutes of customer interactions and raised $113M in funding.
Tiago Paiva
Tiago Paiva is the founder and CEO of Talkdesk, the AI-powered cloud contact center platform he built from a 10-day hackathon project in 2011 into a $10 billion enterprise unicorn. Born in Portugal and trained as an engineer at Instituto Superior Técnico, he packed his bags for San Francisco two weeks after winning a Twilio hackathon and never looked back. Under his leadership, Talkdesk has grown to over 2,000 employees in 16 countries, posting $420M in ARR, and pioneering agentic AI across the entire contact center stack.