
In logistics, the same words can trigger entirely different moves. Pallet’s answer is a private model for every customer—paired with an inspectable Memory layer, portable model choices and security built to keep operating knowledge in its owner’s hands.
AI agents can move freight work faster, but autonomy without boundaries is just a faster way to make expensive mistakes. Pallet’s governance playbook shows how to give software real authority without giving up control.

A head-to-head look at two AI companies serving freight brokers and 3PLs: Parade, whose CoDriver agent answers inbound carrier calls and whose platform has helped move $40B in transacted freight, and Pallet, which automates the back office end-to-end from quote to cash across email, voice, API and remote desktop. The comparison finds the two overlap less than the marketing suggests: Parade owns the front-of-house carrier relationship and capacity discovery, while Pallet owns the document-heavy operational workflows that turn a booked load into collected cash.