
The Polish company once called LiveChat dropped its most recognizable word to become Text, then rebuilt customer service as a revenue engine. Comm100, SleekFlow and Gorgias are chasing the same idea from different corners of the market.

The Singapore- and Hong Kong-based conversational commerce startup turned WhatsApp threads into a checkout counter. Now, backed by Tiger Global and Atinum, it is betting AI agents can sell and support in the same breath the incumbents keep separate.

A Singapore-based startup bet that customers would rather buy over WhatsApp than fill out a web form. Five years and 5,000 businesses later, that bet is paying off across Asia and the Gulf.
Two customer-chat platforms, two opposite bets. One sells AI that turns conversations into sales; the other gives live chat away to millions of businesses and charges a dollar an hour for help.
SleekFlow is an omnichannel conversational AI platform that unifies WhatsApp, Instagram, Messenger, SMS, live chat, email and voice into a single AI-powered operating system for customer engagement. Founded in 2019 and headquartered in Singapore with roots in Hong Kong, it helps marketing, sales and support teams automate conversations, route leads and drive revenue through chat. The company is an official Meta WhatsApp Business Solution Provider, is trusted by more than 2,000 businesses across 70+ countries, and powers roughly a million conversations a day.